Account Manager

🔥 3 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mitratech

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

⚖️ Legal

🤖 Artificial Intelligence

💰 Private Equity Round on 2017-04

Consulting • Legal • Artificial Intelligence

Mitratech is a leading provider of enterprise legal management, risk management, and human resources solutions. Their platform incorporates automation, analytics, and artificial intelligence technologies to enhance efficiency and compliance across organizations. Mitratech specializes in tools for legal departments, risk management, compliance tracking, and HR management, creating an interconnected environment that empowers professionals to work smarter and achieve better outcomes.

📋 Description

• Manage customer relationships, retain current customer revenue, and generate additional revenue • Build account plans for top customers focused on mutual success and customer value • Develop a strong pipeline and reach annual sales and revenue retention targets • Manage a portfolio of renewals, including negotiating multi-year renewals, annual price increases, and expansion opportunities • Assist leadership in building and maintaining retention and new revenue forecasts • Conduct quarterly value-based reviews and discussions with top customers • Handle customer calls and inquiries promptly and courteously, focusing on customer experience and resolution • Collaborate with customer-impacting departments to ensure successful customer experiences with Mitratech solutions • Maintain current knowledge of the industry and the company's competitive posture

🎯 Requirements

• Bachelor's Degree; or equivalent experience • A minimum of 2-4 years of sales and/or account management experience • Ability to initiate, establish, and nurture meaningful business relationships over the phone and in person • Ability to manage multiple competing priorities • Strong project, organizational, problem-solving, and time management skills • Ability to work independently with minimal supervision and in a team environment • Highly effective English communication skills in written, verbal, and in-person meetings • Interest in staying on top of industry trends and best practices • Proficiency in all MS Office and Google Office applications along with AI tools • Willingness to travel up to 25%

🏖️ Benefits

• Diverse and inclusive work culture • Learning opportunities • Equal-opportunity employment