Account Manager – Restaurant Catering

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeoWork

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🏢 Enterprise

👥 HR Tech

B2B • Enterprise • HR Tech

NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.

📋 Description

• Lead weekly 60-minute sessions with each client in English or Spanish. • Build and update catering menus, per-person pricing, and catering listings. • Keep each client’s Google Business Profile and website current. • Write catering procedures, packing guides, and staff training materials. • Prepare forms and applications for clients to review, sign, and submit themselves; never sign documents on a client’s behalf. • Guide clients through local zoning and state liquor permit processes, providing procedural support only and no legal, financial, or tax advice. • Track orders and weekly meal volume, and help each client reach catering targets. • Keep a session log after every meeting recording contractor actions, client actions, and signed documents. • Escalate problems, opportunities, and SEO or social media requests to the owner promptly. • Work through delegated user access to client accounts while protecting confidential information and not handling passwords, Social Security numbers, or bank details.

🎯 Requirements

• Fluent written and spoken English. • Professional Spanish, strongly preferred. • At least two years of experience in account management, client success, or marketing, ideally with restaurants, hospitality, or small businesses. • An MBA or equivalent business experience at that level. • Comfort with Google Workspace, video meetings, CRM tools, and website editors. • Strong organizational skills and the ability to manage many clients without close supervision. • Full-time availability during U.S. Eastern business hours, with client sessions mainly scheduled between 9:30 and 11:00 a.m. and 2:00 and 4:30 p.m. ET. Candidates in other time zones must confirm they can cover these windows. • Restaurant or food service experience. • Experience with online ordering or catering platforms. • Graphic design or menu design skills.

🏖️ Benefits

• We offer health insurance for contractors • Holiday Extra Pay • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • This is a 100% home-based position • We prioritize the mental health of our team members and offer mental health days to support their well-being. • In addition to the base salary, performance-based incentives are provided. • There is an annual review and appraisal process in place. • There are ample opportunities for professional growth and advancement within the company.