
1001 - 5000 employees
Founded 2001
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.
🔥 0 minutes ago
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1001 - 5000 employees
Founded 2001
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.
• Provide administration, development, and application support for end users • Participate in the design, development, coding, testing, and debugging of system software • Review code and design software • Configure and integrate third-party software components and technologies • Perform root cause analysis of network, operating system, and other technical issues in customer environments • Address and resolve software bugs and bug reproduction requests • Log incidents and requests and engage appropriate service resources for escalations • Provide limited after-hours and on-call support as needed • Review and develop test documentation • Work with stakeholders and cross-functional teams on projects and initiatives • Perform other duties as required
• Bachelor’s degree (B.S/B.A) from a four-year college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience • Understanding of various development programs • Ability to quickly learn customer support processes, tools, and techniques • Understanding of configuring third-party software components and technologies • Ability to perform root cause analysis of network, operating system, and other issues • Excellent communication skills in English, both speaking and writing • Ability to collaborate and work remotely, including use of communication tools • Ability to multitask and self-organize, including prioritization of activities • Understanding of monitoring systems • Attention to detail • Familiarity with system administration preferred • Ability to perform office-related tasks, including prolonged sitting or standing • Ability to move from place to place within an office environment • Ability to use a computer • Ability to communicate effectively
• Limited after hours and on-call support as needed • Learning, collaboration, and career growth opportunities • Inclusive culture where diverse perspectives are valued • Opportunity to make an impact • Global team environment
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