Systems Administrator II

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⌨️ Systems Administrator

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Astreya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

📋 Description

• Facilitate operational support for the assigned team • Support and maintain large- and global-scale systems for building management and physical security operations • Work through ticket-based requests submitted via templates to resolution • Apply company policies and procedures to resolve issues • Monitor the ticket queue and instant-messaging channels • Monitor and participate in managing systems and infrastructure • Accurately record ticket metadata in internal tools, including CTI, outage resolution time, IM transcripts, and postmortems • Troubleshoot and resolve tickets from internal and third-party teams, engaging other teams as necessary • Maintain contact with third parties and represent the assigned team professionally and courteously in accordance with clients’ vendor codes of conduct • Provide out-of-business-hours support for scheduled time-sensitive upgrades • Provide 24/7 on-call support for critical system outages • Perform other duties as required

🎯 Requirements

• Bachelor’s degree (B.S/B.A) from a four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience • Builds productive internal and external working relationships • Exercises judgment within defined procedures and practices to determine appropriate action • Comfortable with building and managing various servers • Experience with networking management, configurations and changes • Experience with systems and networking troubleshooting to identify the root cause and fixes • Knowledgeable about ticket systems and follow processes • Good communication and writing skills • Automation and scripting experience preferred • Must have the ability to perform office-related tasks which may include prolonged sitting or standing • Must have the ability to move from place to place within an office environment • Must be able to use a computer • Must have the ability to communicate effectively • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

🏖️ Benefits

• Out of business hours support for scheduled time-sensitive upgrades • 24/7 on-call support for critical system outages