Systems Administrator

🔥 0 minutes ago

🌐 Philippines, South Africa, +3 more countries – Remote

🇵🇭 Philippines – Remote 🇿🇦 South Africa – Remote 🇰🇪 Kenya – Remote 🇨🇴 Colombia – Remote 🇬🇹 Guatemala – Remote

💵 $10 - $13 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Remote Raven

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.

📋 Description

• Own day-to-day administration, configuration, and optimization of the AccuLynx CRM platform • Serve as the primary AccuLynx system administrator for backend configuration, setup, and ongoing platform management • Set up and configure users, roles, permissions, and access levels • Build and maintain AccuLynx workflows and automations to improve efficiency and reduce manual work • Configure contract templates, document setups, and SmarterDocs integrations • Manage location setup and configuration across company offices and branches • Maintain clean data, logical system structures, and a scalable AccuLynx environment • Triage user issues, resolve configuration problems, and escalate to the vendor when necessary • Manage the AccuLynx support queue for operations, sales, and field teams • Create user-facing documentation and training materials • Identify system gaps, user pain points, and platform improvement opportunities • Test automations before deployment and monitor performance after launch • Collaborate with operations leadership to prioritize automation opportunities • Use AI tools for documentation, process improvement, support response drafting, and system optimization • Build and maintain advanced Excel workbooks for tracking, reporting, data analysis, data audits, import files, adoption tracking, and operational reports • Communicate system changes and workflow updates across internal teams • Coordinate with operations, sales, finance, and field teams to align AccuLynx with business processes

🎯 Requirements

• Demonstrated, hands-on proficiency in AccuLynx at the administrator level — not just as an end user • Experience with AccuLynx system setup including user configuration, role management, location management, contract setup, and workflow automation • Advanced Microsoft Excel skills, including pivot tables, VLOOKUPs/XLOOKUPs, data cleaning, and reporting • Strong AI tool fluency and daily, effective use of AI • Ability to manage multiple workstreams and priorities simultaneously without losing detail or accuracy • Strong written and verbal communication skills, including explaining technical configurations to non-technical stakeholders • Self-directed and reliable in a fully remote environment • Experience with SmarterDocs for contract and document configuration within AccuLynx preferred • Familiarity with Zoho Desk preferred • Experience with Smartsheet preferred • Background in roofing, field service, construction, or insurance restoration industries preferred • Experience supporting ERP platforms or managing cross-system data workflows preferred • Background in CRM or platform administration for a multi-location or multi-branch organization preferred • Complete the specified assessment to start the process