Customer Support Specialist, Dutch - Fintech

Job not on LinkedIn

🕒 April 13

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 44%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Atlean World

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Atlean World is an international HR SaaS consultant that specializes in promoting multicultural environments as the new reality. They offer multilingual HR services to streamline the recruitment process, utilizing advanced technology and AI tools for faster and more accurate results. Atlean World is dedicated to ensuring personalized and dedicated support for both candidates and clients, making the recruitment journey smoother and more enjoyable.

📋 Description

• - Support customers with questions about banking, payments, cards, • - Provide clear answers and solutions, always following the client's procedures and compliance rules. • - Troubleshoot issues, such as card problems, transactions, app access or account updates. • - Escalate complex cases to the correct internal departments when needed. • - Maintain high service quality, using an empathetic, professional tone and meeting defined performance metrics.

🎯 Requirements

• - Native or advanced level of Dutch • - B2 or higher level of English • - Motivation to learn and grow • - A friendly and positive attitude • - Availability to start soon

🏖️ Benefits

• - Private Health Insurance from day one • - Free portuguese lessons • - Great opportunity to grow quickly within the company • - Excellent work opportunity in a dynamic leading multinational company; • - Stable work and career progression; • - Investment in training (ongoing training) and personal development; • - Modern, centrally located buildings with canteen facilities and an excellent public transportation connection; • - Free company events and activities (Free Portuguese classes included) such as : social events, surf lessons, yoga, trekking)