Financial Technology

Job not on LinkedIn

🔥 15 hours ago

🇵🇹 Portugal – Remote

💵 €1.3k - €1.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 2%

infoinfo

🗣️🇳🇱 Dutch Required

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Logo of Atlean World

Atlean World

11 - 50 employees

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Atlean World is an international HR SaaS consultant that specializes in promoting multicultural environments as the new reality. They offer multilingual HR services to streamline the recruitment process, utilizing advanced technology and AI tools for faster and more accurate results. Atlean World is dedicated to ensuring personalized and dedicated support for both candidates and clients, making the recruitment journey smoother and more enjoyable.

📋 Description

• Handle inbound and outbound calls for customer support and collection efforts through voice and written channels • Negotiate payments • Assist with funding accounts • Research and resolve collections-related inquiries via phone • Educate customers on account history and products • Explain the company's protection policy for products with protections • Advise customers on managing funding transactions • Support and tag vulnerable customers • Provide insolvency support • Secure a commitment or promise to pay at a later date • Take action on accounts • Arrange customer callbacks • Forward or transfer customers to alternate teams such as Customer Service • Update company systems with basic notes regarding call outcomes

🎯 Requirements

• Native or fluent Dutch (C1/C2) • English level B2 or higher • Excellent communication and customer service skills • Positive attitude and problem-solving mindset • Ability to work in a fast-paced international environment • Must be a resident of a country within the European Union • CV must be sent in English

🏖️ Benefits

• €2000 total Welcome Bonus • Relocation package including shared accommodation for up to 12 months • Monday to Friday schedule with weekends off • Health insurance from Day 1 • Paid training and ongoing career development • Remote Work • Additional monthly performance bonuses • Initial 12-month employment contract • 12-month contract extension • Permanent contract after 2 years • Football tournaments, beach barbecues, surf lessons, and cultural events

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