Senior Manager – Warranty and Services Expert

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🕒 March 27

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AUTO1 Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

👥 B2C

🏪 Marketplace

🚗 Transport

💰 Convertible Note on 2020-07

B2C • Marketplace • Transport

AUTO1 Group is Europe's leading digital automotive platform, specializing in the buying, selling, and financing of used cars. The company utilizes a range of products and services to maximize value for both car dealers and consumers, including Europe-wide platforms for purchasing and remarketing cars. AUTO1 Group also offers digital financing solutions and aims to enhance the consumer experience through its brands, AUTO1. com and Autohero.

📋 Description

• Review, challenge, and ultimately improve existing processes and products. • Leverage technology and data decreasing costs while maintaining high-level customer satisfaction. • Ensure best practices are known and shared between all our local entities in Europe. • Become the central point of connection between internal and external stakeholders including Product/Tech, Legal, Finance and external partners for future project rollouts. • Set up financial targets and planning infrastructure for the extended warranty and maintenance subscription program. • Implement cost-controlling procedures, design training materials, optimize product content and increase revenue through targeted revenue management & renewal initiatives.

🎯 Requirements

• Very good analytical skills and the ability to manage priorities to meet time-sensitive deadlines. • Up to 5 years of relevant work experience in Automotive warranty and/or maintenance contracts management, preferably working for a recognized insurer or OEM captive, ideally in an international context. • Autonomy and demonstrated track record working with high-level stakeholders at international scale. • Passion and motivation about moving tasks forward and taking ownership of topics. • Completed studies in business administration, engineering, computer science, finance or a comparable degree programme. • Advanced knowledge in Microsoft Excel and Google Sheets. • Full proficiency in English is mandatory, every other European language is a plus.

🏖️ Benefits

• A very international and dynamic working environment with exciting challenges for personal growth. • Everything you do has direct business impact. • Design and execute exciting projects, partially from the ground up, and play a crucial part in turning ideas into concrete offerings. • Above-average corporate pension plan. • Discounts on well-known brands like Flaconi, Bosch, Apple and Sky. • Special offers on used cars for you, your family and your friends.