Key Account, Customer Success Manager

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🕒 January 19

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Automation Intelligence

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

B2B • Artificial Intelligence • SaaS

Automation Intelligence is a B2B technology and consulting firm that optimizes industrial automation systems using digital twin modeling and decision science. The company builds physics-enabled virtual models for manufacturing and warehouse logistics to enable virtual commissioning, rapid prototyping, and operator training, and it deploys AI-driven decision science tools and dashboards to continuously optimize people, equipment, and operations in real time to reduce downtime and improve throughput.

📋 Description

• Strategic management and development of a dedicated client portfolio • Proactive identification of growth and development opportunities • Independent ownership of pitches and tender processes • Ensuring high client satisfaction • Close collaboration with internal specialist teams • Preparation and presentation of reporting • Contract and terms negotiation • Relationship management at decision‑maker level • Representing MAIxpose360 at events

🎯 Requirements

• Several years of experience in the digital sector (online marketing, digital sales, consulting) • Excellent verbal communication, strong presentation skills and a confident presence • Sense for business perspectives and strategic advisory • An eye for compelling presentations and design • Experience with CRM systems (e.g., HubSpot) and sales methodologies • Fluent German (C2); good English is a plus • Independent, reliable and goal‑oriented working style • Enjoy direct client contact and building long‑term relationships • Open to hybrid work (min. 2 days per week in the office)

🏖️ Benefits

• Flexible choice of working hours and location • Loyalty benefit: one additional vacation day per year of service • Active training and development opportunities • Participation in digital marketing events • Transparent company philosophy • Close collaboration among colleagues • In‑office fitness sessions • Individual coaching • Free drinks, fruit, snacks, after‑work beers, team events & much more