Senior CRM Project Manager

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🕒 November 8, 2025

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Automation Intelligence

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

B2B • Artificial Intelligence • SaaS

Automation Intelligence is a B2B technology and consulting firm that optimizes industrial automation systems using digital twin modeling and decision science. The company builds physics-enabled virtual models for manufacturing and warehouse logistics to enable virtual commissioning, rapid prototyping, and operator training, and it deploys AI-driven decision science tools and dashboards to continuously optimize people, equipment, and operations in real time to reduce downtime and improve throughput.

📋 Description

• You take strategic and operational responsibility for our clients and independently develop diverse CRM marketing campaigns. • You work closely with strategy, creative and technology teams — ensuring that data-driven communication delivers tangible impact. • Together with the team, you identify and realize new opportunities to activate, retain and delight customers across channels for the long term. • Independent management and strategic development of our clients in the areas of CRM and marketing automation. • Planning, execution and optimization of cross-channel campaigns (email, push, in-app, landing pages) in tools such as Braze, Salesforce Marketing Cloud or Emarsys. • Development of data-driven journeys and automations along the customer lifecycle. • Deriving actionable recommendations from performance data, tests and analyses (e.g., using Google Analytics, Tableau or spreadsheets). • Sparring partner for strategy, creative and technology — you bring these disciplines together to measurably improve the customer experience. • Mentoring and professional support for junior colleagues in the team.

🎯 Requirements

• Several years of experience in digital marketing with a focus on CRM / marketing automation. • Solid knowledge of at least one leading platform (e.g., Braze, Salesforce Marketing Cloud, Emarsys, HubSpot). • Confident understanding of data, segmentation, trigger logic and cross-channel journeys. • Structured, independent working style and enjoyment in accompanying clients holistically. • Very good German skills (at least C1) and good English skills. • Enthusiasm for data-driven communication, modern tools and smart automations.

🏖️ Benefits

• Responsibility for well-known clients such as mobile.de, Ottobock and Kleinanzeigen. • An environment where you can learn quickly and take on responsibility. • Personal development opportunities and targeted support to grow your talents. • Flat hierarchies, open communication and a team that truly supports each other. • Open & straightforward communication, minimal bureaucracy and fast decision-making. • Preferred: home office with one office day per week; fully remote possible. • A fantastic loft office with a view of the Spree right on the Ring. • Training and development opportunities. • A very satisfied team: https://www.kununu.com/de/crsd1 • Regular team events. • Individual benefits by arrangement (e.g., JobRad bike leasing, Deutschlandticket public transport pass, gym membership, BenefitPass, etc.).