Customer Success Manager, Platform Solutions

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🕒 November 28, 2025

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Hypoport SE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

💳 Fintech

🏠 Real Estate

☁️ SaaS

Fintech • Real Estate • SaaS

Hypoport SE is a publicly listed parent company that operates a network of technology firms serving the FinTech, PropTech and InsurTech sectors. It provides platforms and software-enabled services that connect lenders, brokers, insurers and other financial and real-estate market participants, while promoting agile, self-organized workplace culture and digital, activity-based offices. Hypoport positions itself as a growth-focused technology network enabling B2B platform solutions and talent development across its group companies.

📋 Description

• You play a key role in supporting our partner Sparkassen by assisting them with the implementation and optimal use of our digital platform solutions around real estate. • You accompany partner Sparkassen in the context of the digital real estate platform. • You support the Sparkassen in the rollout and usage of digital platform solutions. • You create informational materials and sales presentations. • You implement onboarding and optimization projects at Sparkassen on-site as well as remotely and take responsibility for project management. • You actively collect feedback and pass it on to the product development team to drive improvements and new features. • You deliver presentations and conduct workshops at professional events.

🎯 Requirements

• Completed university degree in a relevant field (e.g., Business Administration, Business Informatics) or vocational banking training with relevant professional experience • Experience in the real estate and finance sectors, ideally with Sparkassen • Solid knowledge of project management and customer communication • Motivation to help shape innovative digital solutions in a dynamic environment with strong potential for personal development • Flexibility and willingness to travel within Germany for customer projects (occasionally approx. 2–3 times per month).

🏖️ Benefits

• Remote work option • Trust-based working hours • Flexible planning of your 30 days of annual leave with the option to extend your vacation by up to 20 additional days • Numerous benefits such as a health/wellness budget • Subsidy for the Deutschlandticket (public transport pass) • Employee discounts • Gympass • Company pension scheme • External employee counselling (EAP) • Hypobike • Hypoport shares • Group accident insurance • After-work parties • Sports programs • Free drinks/snacks and much more.