AutoRABIT
51 - 200 employees
☁️ SaaS
🔐 Security
🏢 Enterprise
SaaS • Security • Enterprise
AutoRABIT is a company specializing in automated DevSecOps solutions specifically for Salesforce environments. It offers a variety of products and services aimed at enhancing security, compliance, and productivity for enterprise teams using Salesforce. These include automated release management, data protection, static code analysis, and visual analytics tools. AutoRABIT's solutions are designed to support rigorous data security regulations and ensure quality in application releases. The company's offerings are built to provide deep automation and visibility into the Salesforce DevOps pipeline, catering to industries such as banking, healthcare, and life sciences.
Technical Support Engineer
🕒 June 27
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AutoRABIT
51 - 200 employees
☁️ SaaS
🔐 Security
🏢 Enterprise
SaaS • Security • Enterprise
AutoRABIT is a company specializing in automated DevSecOps solutions specifically for Salesforce environments. It offers a variety of products and services aimed at enhancing security, compliance, and productivity for enterprise teams using Salesforce. These include automated release management, data protection, static code analysis, and visual analytics tools. AutoRABIT's solutions are designed to support rigorous data security regulations and ensure quality in application releases. The company's offerings are built to provide deep automation and visibility into the Salesforce DevOps pipeline, catering to industries such as banking, healthcare, and life sciences.
📋 Description
• Be the first contact point for new customer support requests • Drive technical issues to resolution • Collaborate with Sales, Solution Consultants, Engineering and Product management • Maintain communications with clients on the status of open requests
🎯 Requirements
• 2-3 years previous Technical customer support experience • Excellent Customer service experience and communication skills • Attention to detail • Understanding and ability to learn technical concepts quickly • Experience working with Salesforce and/or a DevOps pipeline
🏖️ Benefits
• On-call/weekend rotations • Occasional meetings in early mornings or evenings to collaborate with global teams
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