
201 - 500 employees
Founded 2007
auxmoney is a leading digital-lending platform for consumer credit in Europe. Through unique risk models and truly digital processes, auxmoney improves access to affordable credit while reducing the risk and cost of lending. auxmoney is at the forefront of promoting and improving financial inclusion.
🔥 13 hours ago
🗣️🇩🇪 German Required
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201 - 500 employees
Founded 2007
auxmoney is a leading digital-lending platform for consumer credit in Europe. Through unique risk models and truly digital processes, auxmoney improves access to affordable credit while reducing the risk and cost of lending. auxmoney is at the forefront of promoting and improving financial inclusion.
• Telephone consulting for debt consolidation: You actively guide customers through their auxmoney loan inquiry, identify their individual needs and determine suitable debt consolidation opportunities. • Understand customers' financial situation: You analyze each customer's starting point and develop options that can concretely reduce their monthly burden. • Closing-oriented communication: You conduct conversations in a structured, empathetic and results-driven manner, focusing on conversion, quality and customer satisfaction. • Cross-functional collaboration: You work closely with colleagues from Service, Product and Risk and effectively bring feedback from direct customer contact into the team. • Process improvement: You contribute your ideas, challenge the status quo and help us continuously improve our sales and debt consolidation processes. • Work setup: You work remotely; for exchange and alignment the team currently meets once a month at the Düsseldorf office.
• Experience in telephone sales: You have experience in telephone sales, ideally in lending, banking or with other advisory-intensive products. • Commercial qualification: You have completed a commercial apprenticeship or hold a comparable qualification and ideally have several years of experience in telephone sales or the banking sector. • Strong closing ability: You recognize customer needs quickly, present clear arguments and confidently guide conversations to a conclusion. • Customer focus: You enjoy interacting with people and are committed to creating positive customer experiences. • Digital affinity: You are comfortable in online environments and can easily adopt the perspective of customers and technical systems. • Communication and empathy: You conduct structured conversations, use questioning techniques deliberately, present coherent arguments and continuously improve your communication through feedback, coaching and self-reflection. • Excellent German: You express yourself clearly, confidently and understandably, both verbally and in writing. • Goal orientation and reliability: You bring tasks to completion, work in a structured and reliable way and maintain a positive growth mindset.
• Flexibility for your life: Enjoy family-friendly working hours and a generous home office policy so you can remain agile and flexible in any life situation. • Ergonomic workspace: For your days in the office we provide ergonomic workstations that offer a comfortable and healthy working environment. • Autonomous work: Short decision-making paths enable you to work independently and actively contribute your ideas — with us you have the space to take on responsibility. • Grow with us: Develop your potential with numerous opportunities to shape your role and progress, plus an annual development budget to achieve your professional and personal goals. • Fun together: Team spirit is important to us — we regularly organize events and parties where fun is guaranteed. • Mobility of choice: Whether a train ticket or a parking space — we support your preferred mobility option. • Stay active: Keep fit with a discounted Fitness First or Urban Sports Club membership or use our on-site fitness room to stay active after work and support your work–life balance. • Secure your future: Think about your future — we offer contributions to company pension schemes so you can plan long-term with us. • Tailored offerings: We consider your personal life situation — whether you are a parent or an avid traveler, we offer customized benefits that fit your life.
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