Technical Support Specialist II

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Avantor

10,000+ employees

Founded 1904

🔬 Science

🧬 Biotechnology

⚕️ Healthcare Insurance

Science • Biotechnology • Healthcare Insurance

Avantor is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. The company collaborates with scientists around the world to enable breakthroughs in medicine, healthcare, and technology. Avantor offers a proven portfolio of trusted, quality brands used in research, development, and production activities across more than 300,000 customer locations in 180 countries. It focuses on supporting scientific journeys through reliable products, digital solutions, innovation, and manufacturing facilities. Avantor is committed to sustainability, advancing biopharma, and enhancing scientific collaboration with digital technologies.

📋 Description

• Support optimal adoption and data quality of CRM • Act as a liaison between users and CRM teams • Deliver onboarding and advanced C4C training • Manage Jira tickets related to C4C • Monitor data quality and support dashboards

🎯 Requirements

• CRM/C4C Superuser & Trainer experience • System expertise in SAP - C4C- FSM • Experience in training development • Documentation on processes and system updates • Understanding of CRM standards and data governance

🏖️ Benefits

• Equal opportunity employer • Diverse, equitable, and inclusive culture • Learning experiences to support career growth

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