Aventus
201 - 500 employees
🤝 B2B
🛍️ eCommerce
B2B • eCommerce
Aventus is an outsourcing partner that delivers customer experience services—customer support, technical support, QA-as-a-service (QAAS), and managed help desk—primarily for e-commerce and direct-to-consumer brands. They provide omnichannel and 24/7 support, customized training to align agents with clients’ brands, data-driven QA and analytics, and scalable managed services designed to increase CSAT, reduce refunds/returns, and handle seasonal demand without expanding client overhead.
Supply Chain – E-commerce Operations Coordinator
Job not on LinkedIn
🔥 5 minutes ago
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Aventus
201 - 500 employees
🤝 B2B
🛍️ eCommerce
B2B • eCommerce
Aventus is an outsourcing partner that delivers customer experience services—customer support, technical support, QA-as-a-service (QAAS), and managed help desk—primarily for e-commerce and direct-to-consumer brands. They provide omnichannel and 24/7 support, customized training to align agents with clients’ brands, data-driven QA and analytics, and scalable managed services designed to increase CSAT, reduce refunds/returns, and handle seasonal demand without expanding client overhead.
📋 Description
• Manage RMAs and product returns • Coordinate with 3PL warehouses and logistics partners • Monitor inbound shipments and inventory receipts • Create and manage inbound shipments in NetSuite • Track order fulfillment and investigate discrepancies • Support Shopify and Amazon FBA operations • Maintain operational reports and trackers • Communicate with U.S.-based teams and external partners through email, chats and phone calls • Identify process improvements and update SOPs as needed
🎯 Requirements
• Minimum 3 years of experience in Supply Chain, Logistics, Inventory Management, Order Fulfillment, or E-commerce Operations • Experience with NetSuite • Experience with Shopify • Experience with Amazon Seller Central and/or Amazon FBA • Experience working with 3PL providers • Advanced Excel or Google Sheets skills • Strong analytical and problem-solving abilities • Exceptional attention to detail • Ability to work independently with minimal supervision • Excellent organizational and time management skills • Exceptional spoken and written English communication skills.
🏖️ Benefits
• Competitive compensation: $12-$14 USD/hour • No Hidden Fees or Deductions – Your earnings are net income • 100% Remote Work – Work from anywhere and say goodbye to long commutes, expensive meals, and gas costs. • Paid Time Off & Double-Pay Holidays – Recharge, relax, and enjoy well-earned breaks while getting rewarded if you work on holidays. • Monthly Medical Aid Bonus – We contribute to your healthcare needs. • Career Growth & Merit Increases – Short-term growth opportunities for overachievers, with performance-based raises. • A Supportive & Collaborative Culture – Work in an environment that values strategy, innovation, and meaningful relationships.
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