Bilingual VIP Corporate Consultant

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AVIPAM Viagens & Turismo

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1947

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

AVIPAM Viagens & Turismo is a comprehensive travel management company specializing in corporate travel, offering services to simplify and optimize the process of business trips. With over 75 years of expertise, they serve more than 600 corporate clients, facilitating over one million travelers each year. AVIPAM also provides leisure travel options, currency exchange services, and utilizes modern technological solutions to enhance the travel experience for its clients.

📋 Description

• Operate AVIPAM systems quickly to complete emergency domestic and international travel requests • Search, book and confirm services according to the client's urgency and needs • Maintain in-depth knowledge of clients' travel policies to provide accurate guidance, even in emergency situations, ensuring consultative and personalized support • Offer viable alternatives and quick guidance for transportation and accommodation • Respond accurately and promptly within critical timeframes • Comply with supplier rules, even in last-minute situations • Provide fares, exchange rates and penalties for fast, effective decision-making • Ensure compliance with legal requirements (passports, visas, etc.) • Serve with a focus on customer experience and immediate resolution • Align service delivery with AVIPAM's and clients' strategies

🎯 Requirements

• Bachelor's degree in Tourism or a related field • Proven experience in travel agencies or Travel Management Companies (TMCs), with a focus on corporate emergency support • Solid knowledge and hands-on experience with GDS systems Sabre and Amadeus, and online booking tools (OBT) such as Argo, Concur, Reserve and/or Lemontech • Proficiency using airline portals • Advanced English is mandatory

🏖️ Benefits

• Health insurance • Childcare assistance • Home-office allowance • Employee discount program • Dental plan • Meal allowance • Food/grocery allowance • TotalPass (wellness/benefits program)