Senior Sales Engineer, Public Safety – Mountain or Pacific Region

🕒 April 28

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Logo of Axon

Axon

1001 - 5000 employees

Founded 1993

🔐 Security

🤖 Artificial Intelligence

📚 Education

Security • Artificial Intelligence • Education

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

📋 Description

• Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions. • Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams. • Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment. • Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism. • Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences. • Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows. • Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure. • Advise agencies on best practices for network security, system interoperability, and deployment planning. • Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings. • Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness. • Collect and relay customer feedback to influence product roadmap and technical documentation. • Support proposal teams with technical content, diagrams, and specifications. • Assist marketing and partner teams in developing technical collateral, webinars, and events. • Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows. • Ensure technical confidence throughout the sales cycle to accelerate buying decisions. • Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador.

🎯 Requirements

• 8+ years of progressive experience in public safety, emergency communications, or PSAP operations, with senior-level leadership experience strongly preferred (Director, Assistant Director, Executive Director, or equivalent). • Demonstrated experience selling, implementing, or enabling public safety software (e.g., NG911 call handling, CAD, RMS, ESInet, radio systems, mass notification, or emergency communications platforms). • Proven ability to operate as a field-facing technical advisor to Sales—owning discovery, solution design, demonstrations, technical validation, and RFP/RFI responses end-to-end. • Deep understanding of PSAP workflows, operational constraints, funding models, procurement cycles, and compliance environments, including experience presenting to boards, executives, and elected officials. • Strong technical fluency across cloud-based platforms, integrations/APIs, network infrastructure, data workflows, and system interoperability within public safety environments.

🏖️ Benefits

• Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, dental, and Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices

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