Azurreo
51 - 200 employees
📡 Telecommunications
🏢 Enterprise
🤝 B2B
Telecommunications • Enterprise • B2B
Azurreo is a global outsourcing company specializing in the telecom field, providing technical coordination and resources for deploying tailored telecom solutions. With over 15 years of experience, they offer expertise throughout a project's lifecycle, including strategy, design, implementation, operations, and maintenance. Azurreo delivers certified methodologies and best practices through a team of telecom experts, having completed over 250 projects in more than 25 countries worldwide.
QoS Specialist – Telecom, Networking
Job not on LinkedIn
🔥 2 minutes ago
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Azurreo
51 - 200 employees
📡 Telecommunications
🏢 Enterprise
🤝 B2B
Telecommunications • Enterprise • B2B
Azurreo is a global outsourcing company specializing in the telecom field, providing technical coordination and resources for deploying tailored telecom solutions. With over 15 years of experience, they offer expertise throughout a project's lifecycle, including strategy, design, implementation, operations, and maintenance. Azurreo delivers certified methodologies and best practices through a team of telecom experts, having completed over 250 projects in more than 25 countries worldwide.
📋 Description
• Monitor and analyse QoS KPIs, including packet loss, latency, jitter, throughput and availability • Investigate service degradation and perform first-level technical troubleshooting • Manage customer incidents from report to resolution within SLA • Coordinate with Engineering and Operations to resolve technical issues • Provide customers with clear, professional updates throughout incidents • Prepare incident reports, QoS reports and technical documentation • Identify recurring issues and feed them into service improvement
🎯 Requirements
• Bachelor's degree in Telecommunications, Computer Science, IT, Engineering or a related field • 3–5 years of experience in QoS, Service Assurance, Telecom Technical Support, Network Operations or similar • Solid knowledge of QoS KPIs, TCP/IP networking, DNS and root-cause analysis • Excellent written and spoken English • Ability to manage multiple priorities independently in a remote environment
🏖️ Benefits
• Salary in EUR • Company laptop and professional tools • Structured onboarding, technical training and mentorship • Career growth and performance-based salary reviews • Paid leave • Public holidays • Fully compensated overtime when required
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