Healthcare Scheduler

🔥 43 minutes ago

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Logo of Banner Health

Banner Health

10,000+ employees

Founded 1999

⚕️ Healthcare Insurance

Healthcare Insurance

Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.

📋 Description

• Responsible for scheduling across the system for physicians, medical facilities and medical practices • Coordinate all aspects of scheduling including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits, and payment expectations • Schedules medical appointments through coordination of patients, providers, and facility resources • Effectively schedules appointments leveraging various electronic medical record/scheduling software systems • Obtains patient demographics, insurance information, and necessary documents • Provides patients with information, pre and post-test instruction • Effectively communicates and builds impactful relationships with patients, facilities, providers, and other clinical colleagues

🎯 Requirements

• High school diploma/GED or equivalent working knowledge • Minimum of 1 or more years of customer service or related experience in a healthcare setting • Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment • Ability to use technology tools to research and obtain accurate information to respond to customer inquiries • Excellent interpersonal and communication skills • Must have the ability to follow oral and written directions • Requires effective teamwork skills and the ability to meet deadlines and productivity standards

🏖️ Benefits

• Equipment will be provided • Cameras are required during trainings and meetings

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