Strategic Partner Account Manager

🕒 April 8

🇺🇸 United States – Remote

💵 $111.4k - $167.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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Bazaarvoice

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🛍️ eCommerce

🤝 B2B

💰 $6.7M Post-IPO Equity on 2012-11

eCommerce • Marketing • B2B

Bazaarvoice is a leading user-generated content (UGC) platform that connects brands and retailers with the voices of their customers. By leveraging UGC across the consumer journey, Bazaarvoice enhances the shopping experience and boosts sales through genuine customer reviews, social media content, and targeted marketing. The company offers a range of solutions including product sampling, social commerce, ratings and reviews, and retail syndication, aimed at improving customer satisfaction and loyalty. Through its HarmonyAI engine and Bazaarvoice Vibe, the company optimizes content supply chains and enables brands to harness the power of creator marketing. Trusted by over 13,000 brands worldwide, Bazaarvoice helps businesses scale globally, improve product detail pages, and drive conversion rates through actionable insights and competitive benchmarking.

📋 Description

• Serve as the executive-level CAS partner for top enterprise accounts • Build and maintain trusted advisor relationships with senior client stakeholders and strategic partners • Elevate conversations from campaign delivery to business impact • Deliver long-range, multi-year account strategy aligned to client priorities • Partner closely with Sales Leadership on account planning, whitespace identification, and deal shaping • Contribute to renewal strategy and expansion motions to protect and grow ARR • Articulate CAS value in executive-level business terms • Lead Executive Business Reviews (EBRs) and strategic planning sessions • Translate enterprise client objectives into CAS program strategy and roadmap alignment • Develop compelling narratives that connect CAS outcomes to broader digital transformation goals • Orchestrate across CAS Account Management, Product, Operations, and Sales to ensure strategic alignment • Escalate and resolve risks at the leadership level before they impact revenue • Identify systemic friction and drive improvements that benefit enterprise delivery at scale

🎯 Requirements

• 8+ years of experience in enterprise account management, strategic client leadership, or consulting • Proven experience managing complex, multi-million-dollar enterprise relationships • Strong executive presence and comfort leading C-level conversations • Demonstrated ability to build multi-year growth strategies and influence revenue outcomes • Experience partnering closely with Sales on account planning and deal strategy • Ability to navigate and influence cross-functional teams without direct authority • Strong commercial acumen and understanding of SaaS revenue models • Exceptional written and verbal communication skills

🏖️ Benefits

• Commitment to diversity and inclusion • Equal employment opportunities (EEO)