Quality Continuous Improvement, Greater Asia

🔥 0 minutes ago

🌐 Singapore, Malaysia, +2 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

👻 Ghost score 10%

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Logo of BD

BD

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Deliver instructor-led, virtual, and blended quality training aligned with enterprise strategy • Facilitate learning experiences that build technical capability and reinforce Quality requirements and culture • Coach associates, leaders, and subject matter experts on Quality processes and standards • Support onboarding, upskilling, remediation, and capability-building efforts • Develop, execute, and evaluate training effectiveness strategies • Provide expert training and coaching on investigations, root cause analysis, problem solving, documentation quality, risk-based decision-making, and closure of deviations and nonconformances • Reinforce investigation standards, escalation expectations, documentation requirements, and inspection readiness • Partner with process owners, site Quality teams, Central Quality, Learning & Development, and cross-functional stakeholders • Maintain training governance, documentation, records, and audit and inspection readiness • Identify training gaps, performance risks, and capability needs using data, stakeholder input, and observation • Improve training content, delivery, and reinforcement mechanisms • Contribute to training materials, facilitator guides, job aids, and capability-building resources • Support CAPAs, effectiveness checks, and follow-up actions where training addresses quality or compliance gaps • Facilitate Kaizen and structured problem-solving activities • Promote continuous improvement, accountability, engagement, quality, and integrity standards • Report to the Associate Director, BD Excellence Quality and GPO NC, RCA & PD

🎯 Requirements

• University bachelor’s degree in Life Sciences, Sciences, Engineering or a related field is required • MBA or equivalent business experience preferred • 5+ years of experience in a regulated life science, medical device, pharmaceutical, biologics, or similar environment • Familiarity with regulatory expectations, e.g. FDA and ICH • Experience delivering Quality or technical training in regulated settings, including instructor-led, virtual, and blended learning • Preferred experience supporting audit and inspection preparation, response readiness, or remediation activities • Experience coaching associates, SMEs, and leaders • Experience developing and supporting training effectiveness activities using observations, feedback, metrics, and other verification methods • Strong facilitation, communication, and interpersonal skills • Ability to engage diverse audiences, including senior leadership, in in-person and virtual settings • Ability to work cross-functionally and influence stakeholders within a matrix organisation • Strong organisational skills and attention to detail • Experience in problem solving, continuous improvement, and Kaizen • Ability to coach individuals and teams • Ability to provide constructive feedback • Credibility and professionalism in a regulated environment • Strong personal accountability and disciplined execution • Influence without authority and effective stakeholder partnership • Learning agility, sound judgment, and problem-solving capability • Willingness to travel domestically and internationally approximately 25–50% • Is GA region based

🏖️ Benefits

• Face-to-face collaboration supporting learning, progress, and success • Opportunities to learn, grow and thrive • Equal Opportunity Employer

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