Senior Travel Consultant – 12x36 Shift

Job not on LinkedIn

🕒 July 21

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Onfly

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏗️ Construction

🏢 Enterprise

Construction • Enterprise

Onfly is a platform-agnostic BIM (Building Information Modeling) content management solution designed for the AEC (Architecture, Engineering, and Construction) industry. It facilitates the management, sharing, and updating of project content and data, allowing teams to work more efficiently and effectively. Onfly provides tools that empower stakeholders to enhance project delivery and collaboration across various platforms.

📋 Description

• Responsible for serving clients such as presidents, CEOs, directors, and other senior executives via multichannel support (phone, email, and chat) • Excellence in customer service, handling the following air-related procedures: flight ticket name corrections/changes, pet travel, splitting passengers on bookings, and other related requests • Minor passenger inclusion, special in-flight services, overbooking situations, flight cancellations/rescheduling, and bereavement cases • Flight advancement/early departures; hotel — guest replacement/guest addition/extra services and reservation issuance • Manage product queues and distribute assignment cards in the leader's absence or as assigned • Perform all the above procedures as well as ticketing/issuance and special client follow-up • Knowledge of visa requirements, travel insurance, and required vaccinations for international destinations • Provide travel consultancy with information about the different destinations sold by the agency, including pricing and availability for the chosen dates

🎯 Requirements

• Intermediate knowledge of Microsoft Office • Proficiency with airline portals such as e-Latam, e-GOL, Azul, Passaredo, and the Wooba portal • Bachelor's degree completed or in progress • Advanced English and/or Spanish • Experience in travel agencies, preferably in multi-brand agencies • Experience planning customized domestic and international travel • Knowledge of tour operator portals and flight consolidator systems • Knowledge of Amadeus • Excellent sales and negotiation skills, client approach, and ability to handle objections • Excellent verbal and written communication

🏖️ Benefits

• Meal allowance on a flexible card (no 6% deduction) • Unimed health plan with no co-payment and no monthly fee for Onflyer (covered by the company) • Dental plan (discounted monthly premium) • Pharmacy discounts • Online psychotherapy benefit (Vittude) • Gym benefits (Gympass and TotalPass) • 90% scholarship for language courses • Discounts on undergraduate and graduate programs (UNA / UNIBH and Anhanguera) • Funeral assistance (Grupo Zelo) • Extended maternity and paternity leave • R$200 Onhappy voucher (exclusive platform offering travel discounts across Brazil) • Life insurance