Supervisor, RFI & Content Specialization

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Clario

5001 - 10000 employees

Founded 1973

⚕️ Healthcare Insurance

🧬 Biotechnology

🤖 Artificial Intelligence

💰 Private Equity Round on 2019-10

Healthcare Insurance • Biotechnology • Artificial Intelligence

Clario is a company specializing in accelerating clinical trials from initiation to implementation through advanced technologies and services. Since 2018, Clario has revolutionized endpoint analyses in clinical trials by integrating over 30 artificial intelligence-enabled solutions across more than 600 active trials, enhancing data quality and patient privacy while expediting data collection processes. Clario provides a comprehensive clinical trial management platform, offering solutions such as eCOA, cardiac safety, medical imaging, precision motion, and respiratory services in various therapeutic areas including oncology, cardiology, and neurology. Known for its global reach, Clario supports clinical trials in over 100 countries with a strong focus on decentralized and hybrid trial models. The company's commitment to patient safety and innovation is reflected in their over 26,000 trials and involvement in numerous new drug approvals.

📋 Description

• Lead and manage the RFI (Request for Information) and content management function, ensuring high-quality, accurate, and strategically aligned deliverables • Oversee the RFI content library, including maintenance of systems and tools supporting content management • Support the completion of RFIs and questionnaires in collaboration with internal stakeholders • Drive operational efficiencies to improve the speed, consistency, and quality of outputs • Ensure all team-produced documentation is accurate, updated, and aligned with organizational objectives • Partner with subject matter experts and cross-functional teams to maintain high-quality content and knowledge sharing • Participate in product release readiness discussions and assign team representation where applicable • Support departmental leadership on strategic initiatives, projects, and continuous improvement efforts • Supervise, coach, and develop team members, providing guidance on daily work, priorities, and escalations • Assign and distribute workload to optimize productivity and meet deadlines • Partner with leadership to track team performance, goals, and compliance metrics • Identify opportunities to enhance processes, collaboration, and consistency across teams

🎯 Requirements

• Bachelor’s degree or equivalent practical experience • Minimum 5 years of experience in a pharmaceutical or CRO environment • Minimum 5 years of experience within RFI, content management, or related functions (e.g., project management or commercial operations) • Demonstrated experience using proposal/content management tools (e.g., Qvidian, Responsive) • Proven ability to mentor, train, and support the development of team members • Strong knowledge of medical and pharmaceutical industry terminology and practices • Advanced proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint • Experience using Salesforce or similar CRM platforms • Strong analytical, written, communication, time management, and organizational skills • Ability to operate effectively in a fast-paced, dynamic, and high-pressure environment • Demonstrated collaboration and stakeholder management skills across cross-functional teams • Based in India or able to work in India in alignment with local employment requirements

🏖️ Benefits

• Competitive pay and incentives • Provident fund and medical insurance • Engaging employee programs and local events • Modern office spaces and remote work flexibility

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