Associate Director, AI Enablement, IT Training

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🕒 April 15

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Logo of BioCryst Pharmaceuticals, Inc.

BioCryst Pharmaceuticals, Inc.

501 - 1000 employees

🧬 Biotechnology

💊 Pharmaceuticals

💰 $450M Post-IPO Debt - BioCryst Pharmaceuticals on 2023-04

Biotechnology • Pharmaceuticals

BioCryst Pharmaceuticals, Inc. is a global biotechnology company focused on the discovery, development, and commercialization of novel oral small-molecule and protein therapeutics for rare diseases, notably hereditary angioedema (HAE). Founded in 1986, BioCryst uses structure-guided drug design, medicinal chemistry, and advanced technologies to develop first-in-class or best-in-class medicines, and works closely with patients, advocacy groups, and global partners to bring treatments to market.

📋 Description

• This role combines AI operational enablement, cross department collaboration, and IT training ownership. • It is responsible for ensuring that AI and IT tools are not only deployed but actively used and integrated into how BioCryst teams work every day. • Own the day today operational enablement of Microsoft 365 Copilot across the enterprise. • Configure, test, enable, and maintain Copilot features, settings, and options within the Microsoft ecosystem. • Ensure Copilot remains functional, secure, and usable as Microsoft introduces updates and new capabilities. • Partner with IT security, infrastructure, applications, and service teams to align AI enablement with operational standards. • Translate AI capabilities into practical, repeatable use cases that improve employee productivity. • Support responsible, compliant, and scalable use of AI technologies. • Work directly with BioCryst business and functional departments to support AI implementation within their systems and workflows. • Help departments identify opportunities where AI can improve efficiency, accuracy, or decision‑making. • Support enablement and adoption of AI capabilities across enterprise applications and business processes. • Act as a bridge between IT and business teams to ensure AI solutions are practical, usable, and well‑adopted. • Own IT training and enablement for new hires, system changes, and technology rollouts. • Develop and maintain clear, accurate IT documentation and self‑service resources. • Ensure adoption and training activities are embedded into IT initiatives from the start. • Continuously improve onboarding and training materials based on user feedback and operational needs. • Identify adoption gaps across AI and IT platforms and work with IT teams to address them. • Collaborate closely with Service Desk, Infrastructure, and Applications teams to support smooth adoption. • Provide regular updates to IT leadership on adoption trends and enablement progress.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Data Analytics, Business Technology, or a related field. • Advanced degree (MS, MBA, or similar) is preferred but not required. • Minimum 7 years of progressive experience in IT, digital workplace enablement, enterprise applications, or technology adoption roles. • At least 3 years of direct experience supporting AI‑enabled tools, automation, or intelligent platforms in an enterprise environment. • Hands-on experience enabling, operating, or supporting Microsoft 365 Copilot or comparable AI productivity platforms. • Demonstrated experience translating AI capabilities into real‑world, repeatable business use cases across multiple departments. • Experience working closely with security, infrastructure, data, and compliance teams to ensure responsible and compliant AI usage. • Proven experience driving technology adoption, training, and change enablement, not just deploying tools. • Experience within a regulated or compliance-driven environment (pharmaceutical, biotech, life sciences, healthcare, or similar) strongly preferred.

🏖️ Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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