Solutions Architect, Implement to Renew

🔥 36 minutes ago

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Blackbaud

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 Non-profit

🤝 B2B

💰 $6.5M Series A on 2000-02

SaaS • Non-profit • B2B

Blackbaud is a cloud software company that builds intelligent solutions for social impact, focusing on nonprofit organizations. It provides products and services for fundraising, donor management, engagement, and sector-specific cloud solutions to help charities, educational institutions, and other mission-driven organizations move faster and work smarter. Blackbaud also offers training, support, developer resources, a partner marketplace, and industry research through the Blackbaud Institute. The company emphasizes privacy, security, and corporate social responsibility.

📋 Description

• Define and evolve the solution architecture for the I2R value stream, ensuring alignment with enterprise architecture and business strategy. • Drive innovative, AI-enabled solutions that drive scale, efficiency and transform our operations in the Implement to Renew space. • Collaborate with Product Management, Marketing Ops, Sales Ops, Partner Ops, and Customer Success to understand business needs and translate them into scalable technical solutions with detailed roadmaps. • Lead architectural design of CRM, marketing automation, customer data platforms (CDPs), sales enablement tools, and analytics platforms. • Ensure architectural alignment across multiple Agile Release Trains (ARTs) supporting the I2R value stream. • Measure and communicate the architectural impact on flow efficiency, quality, and the enablement of business outcomes (CAGR, Net unit expansion, etc…). • Guide teams in implementing event-driven architectures, real-time data pipelines, and API-first integrations. • Participate in PI Planning, System Demos, and Inspect & Adapt events to ensure architectural alignment and continuous improvement. • Identify and mitigate technical risks, ensuring compliance with security, privacy, and data governance standards. • Promote Lean-Agile principles, DevSecOps, and continuous delivery practices across the value stream. • Enable end-to-end visibility and flow across marketing, sales, and customer data systems to improve decision-making and reduce time from idea to revenue. • Collaborate with other Solution and Enterprise Architects to ensure interoperability and architectural coherence across adjacent value streams.

🎯 Requirements

• 12+ years of industry experience designing and implementing solutions. • 8+ years of experience in solution or enterprise architecture roles. • 3+ years of experience working in a SAFe environment or other scaled Agile frameworks. • SAFe® Architect Certification preferred (or willingness to obtain). • Deep understanding of marketing and sales technology ecosystems to include integration patterns across these ecosystems (e.g., Salesforce, HubSpot, Adobe Experience Cloud, Marketo, Snowflake). • Experience with data integration, customer journey orchestration, and real-time personalization. • Ability to deliver technical solutions which meet all minimum requirements for quality, security and operability.

🏖️ Benefits

• Medical, dental, and vision insurance • Remote-flexible workforce • Wellness Programs • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Donations for Doers • Pet insurance, legal and identity protection • Tuition reimbursement program