Salesforce Admin

🕒 February 5

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Blackthorn.io

51 - 200 employees

We believe everything in life should be easy to use, whether it's Instagram or piloting one of Elon's rockets. We've built the highest-rated Event Management and Payment Processing apps for Salesforce users, so businesses can focus on their customers instead of having to fight with their CRM.

📋 Description

• Own and optimize our Salesforce environment, serving as the primary point of contact for all platform-related needs • Manage user access, security settings, and permissions while maintaining data integrity across the organization • Build and refine automations using Flow to streamline business processes • Create custom reports and dashboards that drive decision-making across teams • Handle ongoing system maintenance, including sandbox management and release updates, and proactively identify and manage areas of technical debt • Partner with Sales, Customer Success, and Marketing, along with outside agencies and contractors, to translate business requirements into scalable solutions • Document processes and configurations to ensure institutional knowledge is preserved as we grow

🎯 Requirements

• 3+ years of hands-on Salesforce administration experience • Active Salesforce Administrator certification • Proficiency in building complex Flows, managing integrations, and troubleshooting issues independently • Experience in a B2B SaaS environment with an understanding of subscription business metrics • Strong experience working cross-functionally to support marketing, sales, and finance stakeholders • Strong English communication skills for collaboration across time zones • Curiosity and an ownership mindset, you proactively identify platform improvements rather than waiting to be asked • Familiarity with our tech stack or Blackthorn products is a plus

🏖️ Benefits

• An incredible team of smart and supportive people • A deep feeling of satisfaction and completion • Fully remote global team working from home • Stock options for every employee • Flexible work week • $400 office stipend • Maternity/Paternity leave • Student loan debt assistance • Pledge 1% - time off during the year for helping nonprofits • Health insurance contribution (if in the US) • Children's 529 college fund assistance (if in the US)

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