Blue Acorn iCi is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings.

In an era of heightened expectations, it’s crucial to create exceptional interactions and experiences. No other company brings together engineers, data scientists, commerce experts, designers, and strategists to expand your reach, accelerate your sales, service your customers, and grow your business. Through these integrated capabilities and unparalleled expertise, Blue Acorn iCi makes content and digital commerce more effective for your organization.

As your strategic partner, we improve the customer journey with insights from analytics and lift key metrics by conversion testing the entire online presence. For brands that need to establish a direct-to-consumer channel, we work from the ground up. Our end-to-end commerce solution includes pre-integrated software, an on-shore call center, performance marketing, and a warehouse with state-of-the-art packaging and shipping capabilities. 

Because digital transformation is a journey, we understand that brands need services that match their stage of digital maturity. Our solutions are tailored to meet you where you are and scale you to where you want to go. We’ve helped legacy brands and digital natives alike along their journey, including Le Creuset, Charter Communications, LoveSac, Dollar General, Bluemercury, Ticketmaster, Panera Bread, and Gerber.

A professional services organization is only as effective as the people and the strategies it employs. Our team continually evolves advanced solutions in content and commerce and innovates our processes to improve client satisfaction. If you’re interested in learning how our services can empower you to improve your customer experience, contact us hello@blueacornici.com.

Blue Acorn iCi

Frontend Engineer

• The Magento/Adobe Commerce Senior Front End Engineer is primarily responsible for producing quality, on-budget, and on-schedule solutions on projects.
• Responsibilities and duties include:
  - Creatively solve complex problems
  - Development on the Magento 2/Adobe Commerce platform
  - Develop custom extensions to be released as third-party add-ons
  - Contribute to internal initiatives such as improving our development processes

Magento/Adobe Commerce Front End Engineer (remote)

Data Engineer

• Architect large scale data solutions, mostly centered around the Adobe Experience Platform
• Gather and interpret client requirements into actionable solutions within the platform
• Build roadmaps to support both near-term and long-term use cases around data activation
• Design data integrations and workflows between third party systems such as CRMs, DMPs, etc.
• Mapping data from a number of platforms and systems against the Customer Profile to enable a 360 degree customer view

Data Architect (remote)

QA Engineer

Blue Acorn iCi is looking for a detailed-oriented AEM QA Specialist to join our delivery team. The Quality Assurance Specialist works within software development and consulting teams that focus on the development and use of content management systems. The systems that will be concentrated on are those that support the marketing activities of Blue Acorn iCi’s enterprise clients, allowing for creation of highly customized digital experiences across multiple channels including web, social, mobile, etc. This role will be responsible for designing and supporting the execution of quality assurance and testing plans for the project team(s) they are a part of.

AEM QA Specialist (remote)

Project & Program Management

• Responsible for quality, on-budget, and on-schedule delivery of Adobe Experience Manager (AEM) technology solutions
• Lead teams of engineers through the completion of all phases of the project
• Establish common goals across multiple teams and define useful metrics and reporting
• Communicate effectively with clients to identify needs and evaluate alternative business solutions
• Identify and aid implementation of improvements within the project management department

Sr Project Manager, AEM (remote)

Blue Acorn iCi is looking for a Senior Project Manager who will be primarily responsible for quality, on-budget, and on-schedule delivery of Magento/Adobe Commerce technology solutions. Areas of responsibility include project schedule variance, project financials, project success, project scope variance, project team utilization, and consistent high level of client satisfaction. We are looking for someone who is professional, reliable, and pays attention to detail. Most importantly, we seek a team player with the ability to accomplish results as a team leader and as an individual contributor.

Sr Project Manager, Magento/Adobe Commerce (remote)

The Senior Project Manager leads client-facing initiatives that drive Adobe Marketing Cloud solution implementation. Working at multiple levels with the Adobe Global Services and Field Sales team (as well as with a variety of key customers and Partners), this strategic role manages all aspects of project planning – from project scope/definition, project planning, timeline measurement and resource allocation. This role collaborates closely with the Adobe Delivery team in management of the hands-on technical implementation process. The Senior Project Manager has direct impact on the revenue generated with Adobe customers – and will collaborate as needed to maintain as positive a Customer Experience as possible. A critical component to this role is the ability to multi-task, maintain proactive as well as efficient communication, and escalate critical issues as well as provide answers to Adobe Customers.

Sr Project Manager, Adobe Marketing Cloud (remote)

Product Manager

• Blue Acorn iCi is looking for a contract Product Owner with experience working on AEM (Adobe Experience Manager) projects. This person will be responsible for working with clients and internal development teams on projects ranging from UX/UI design to AEM implementation. The Product Owner is a key player, translating the needs of the client into documentation actionable by design and development teams.

AEM Product Owner (contract)

Sales

• The Director of Sales at Blue Acorn iCi is responsible for pipeline growth and closing strategic deals to help the company meet revenue goals and commitments. This individual is an excellent communicator, is self-motivated, assertive and keenly listens to prospect and customer needs to align relevant Blue Acorn iCi services.
• Pipeline Generation: Lead prospecting strategies into the overall market, solution partners and parent company Infosys to create services pipeline. Strategies include Building Target Account Lists, Outbound Messaging Campaigns and Direct Outreach, and delivering Capabilities Sessions. This role is heavily weighted toward identifying and qualifying net new pipeline.
• Run and Close Opportunities: Once qualified, lead deals successfully to contract close. This includes Qualification and Opportunity shaping with a deep focus on listening to customer business issues. Crafting proposals to solve the business issues and impress the prospect, collaboration with estimation and resourcing teams, guidance of SMEs assigned to support a deal, and financial analysis to ensure adequate margin for RFPs, Proactive/Reactive Deals and Staffing Opportunities.
• Partnerships: Build and maintain strong and friendly relationships with solution partner sales leadership. Become the go-to for leads.
• Solution Presentation: Develop a deep understanding of Blue Acorn iCi services and tailor presentations to demonstrate how our solutions align with the client's goals.
• CRM Management: Consistently keeps CRM data accurate for financial planning purposes. Opens/closes/updates deals in CRM and opens support/estimation/resourcing requests as needed.
• Optimize Sales Processes: Help to optimize sales processes by calling out areas for improvement and proactively bringing ideas to SVP of Growth and Sales Operations.
• Marketing Deployment: Work directly with Marketing to deploy our content, newsletters, webinars, etc to drive interest in Adobe and Blue Acorn iCi.
• Sales > Delivery Transition: Once a deal is closed/won, ensure the deal is transitioned into delivery smoothly by setting proper expectations with both the prospect/client and delivery teams. Ensures seamless onboarding.
• Measurement / Success Criteria: Net New client meetings set by quarter. Net New qualified opportunity by quarter, measured by collective pipeline generated. Closed/won business by quarter

Director of Sales (remote)

Account Executive

• Lead generation
• Running and closing opportunities
• Building strong relationships
• Solution presentation
• Meeting or exceeding booking targets
• CRM management
• Optimizing sales processes

Remote Jobs at Blue Acorn iCi

Blue Acorn iCi

Magento/Adobe Commerce Front End Engineer (remote)

Blue Acorn iCi

Data Architect (remote)

Blue Acorn iCi

AEM QA Specialist (remote)

Blue Acorn iCi

Sr Project Manager, AEM (remote)

Blue Acorn iCi

Sr Project Manager, Magento/Adobe Commerce (remote)

Blue Acorn iCi

Sr Project Manager, Adobe Marketing Cloud (remote)

Blue Acorn iCi

AEM Product Owner (contract)

Blue Acorn iCi

Director of Sales (remote)

Blue Acorn iCi

Account Executive (remote)

Blue Acorn iCi