Delivery Director

🕒 May 23

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $160k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

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Blue Acorn iCi

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛍️ eCommerce

🏢 Enterprise

eCommerce • Digital Marketing • Enterprise

Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.

📋 Description

• Lead and manage the successful delivery and growth of existing client engagements. • Responsible for all facets of existing accounts to drive growth and ensure successful delivery of all client engagements. • Accountable for delivery quality, performance to budget and successful attainment of Customer business objectives / goals. • Own the revenue growth goals for existing accounts and manage client relationships as the primary point of contact. • Ensure the right team is identified, onboarded and successful in all engagements. • Work with other departments to ensure smooth and successful operations across the company as it pertains to delivery.

🎯 Requirements

• Minimum of 8-10 years' experience managing enterprise engagements. • 15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization • Experience at professional services company such as an agency or consulting firm • Experience working in eCommerce / Digital Services • Experience managing and growing a portfolio of business • Excellent communication (written and oral) and interpersonal skills • Excellent leadership and management skills • Proven ability to work creatively and analytically in a problem-solving environment • Ability to travel up to 25% as needed

🏖️ Benefits

• medical, dental and vision insurance • life insurance • disability • paid time off • 401(k)