Data Services Associate

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Boldr

501 - 1000 employees

🤝 B2B

☁️ SaaS

B2B • Outsourcing • SaaS

Boldr is a global company that specializes in managed outsourcing and global employment services. The company prides itself on being a certified B Corporation, focusing on ethical outsourcing by building teams that are an extension of the client's brand. Boldr provides a wide array of services including customer experience support, engineering, data, and technical services, primarily targeting industries such as eCommerce and SaaS. It is committed to creating circular value for its clients, careers of its team members, and the communities it operates in, aligning with principles of social sustainability and impact. With a strong emphasis on creating a sense of purpose and belonging, Boldr offers expertise in global recruiting, onboarding, and performance management, supporting over 100 client partners globally.

📋 Description

• Review new insurance orders to ensure they have all the critical information needed to be processed by medical insurance and help find missing information if possible. • Tag valid orders accurately so they can move to the next processing step. • Encode data needed to the database accurately to avoid any issues. • Flag any orders that are missing key information or fall outside of the process guidelines. • Verify prescriptions for durable medical equipment, following a strict set of guidelines to determine their validity: • If the prescription is invalid, follow instructions to request an updated prescription from the healthcare provider. • Add valid prescriptions to customers’ orders and tag orders appropriately so they can move to the next step of processing.

🎯 Requirements

• Proven experience in data entry • Great attention to detail • Able to produce high-quality work consistently • Able to hit productivity goals regularly • Confident enough to ask questions when unsure about something • Team first mentality • Dependable attendance and internet connection • Able to use tools like Gmail, Slack, and straightforward software like Zendesk • Strong English reading and writing skills • Conversational English Verbal Skills

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