Post-Sales Executive — Internal Relations

🕒 May 14

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Boon

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

👥 HR Tech

⚕️ Healthcare Insurance

☁️ SaaS

HR Tech • Healthcare Insurance • SaaS

Boon is a B2B platform that centralizes and automates employee health-benefit management for companies, acting as a bridge between employers and health plan operators. It integrates benefits, automates member data movements and enrollments, provides a multiplatform employee experience (including WhatsApp and a web platform), and offers Health Analytics and reporting to drive engagement, reduce healthcare costs, and measure ROI.

📋 Description

• Provide personalized support to client company HR departments • Clarify questions about reimbursements and pre-authorizations for care • Provide support on contractual matters • Monitor and manage registry changes (addition, removal, and cancellation of insured members) • Issue invoices and assist in negotiations for waiting-period waivers • Monitor, in coordination with Amar&Cuidar, authorizations for employees' exams and surgeries • Provide clarifications on coverage in accordance with the ANS coverage list • Issue letters certifying length of coverage and support portability processes • Provide co-payment statements • Populate and keep the Qbem system up to date • Monitor and support health promotion initiatives

🎯 Requirements

• Degree in Business Administration, customer service, or related fields • Previous experience as a consultant or client relationship executive • Experience managing insured benefits (health, dental, and life) • Strong knowledge of the general terms and conditions of health, dental, and life insurance contracts

🏖️ Benefits

• Discount club • Commission • Life insurance • Meal/food allowance • Complimentary access to nutritionists and psychologists • Dental plan • Pharmacy discounts • TotalPass • Health plan (Bradesco Seguros) • Programs for chronic conditions and for pregnant employees • Telemedicine with doctors and specialists • Paid day off during the birthday month