Customer Service and Support Internship – Level 1

Job not on LinkedIn

🔥 6 minutes ago

🇧🇷 Brazil – Remote

💵 R$1.3k / month

👨‍🎓 Internship

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bravonix

WebsiteLinkedInAll Job Openings

11 - 50 employees

A primeira solução no país que congrega Inteligência Jurídica, Processos e Metodologia, adequados aos princípios do órgão regulador e metodologia própria de adequação à LGPD.

📋 Description

• Respond to routine customer inquiries and requests. • Log tickets and interactions clearly. • Assist with the initial triage of incoming requests. • Escalate more complex cases to the appropriate teams. • Help organize the knowledge base. • Contribute to a positive customer experience.

🎯 Requirements

• Currently enrolled in an undergraduate or technologist program in Information Technology, Information Systems, Software Analysis and Development, Computer Science, Computer Networks, Technology Management, Business Administration, Management Processes, or related fields. • Availability for a 6-hour workday. • Good verbal and written communication skills. • Organized, detail-oriented, and quick to learn new tools and procedures. • Collaborative attitude, interest in serving people, and ability to follow guidelines, checklists, and established processes. • Have an appropriate setup for remote work. • Basic knowledge of customer service or technical support. • Familiarity with ticketing systems or service desk tools. • Basic knowledge of Microsoft 365, particularly Teams, Outlook, Word, and Excel. • Familiarity with web systems, browsers, user accounts, roles, and access permissions. • Interest in artificial intelligence, privacy, data protection, LGPD, and information security. • Ability to read technical documentation. • Clear, courteous, and respectful communication. • Organization, discipline, and attention to record keeping. • Curiosity, willingness to learn, and a collaborative mindset. • Responsibility in handling sensitive information. • Proactivity within the scope of the role and willingness to request support when necessary.

🏖️ Benefits

• Life insurance