Applications Engineer

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Logo of Brooks Automation

Brooks Automation

1001 - 5000 employees

Founded 1978

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry. We specialize in offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide.

📋 Description

• Work closely with and support OEM and end-user customers to solve high-value problems using automation product lines • Work with Product and Engineering teams to support customer applications • Partner with sales to determine customer needs and provide pre-sales technical support • Become an expert in vacuum automation robots, wafer handling systems, loadports, motion controls, and software use cases • Guide product integrations at customer sites • Demonstrate product features and performance • Support First Article sign-off and product escalations • Debug complex issues with Field Service staff • Answer OEM customer questions about all aspects of the products • Build and maintain customer relationships as technical interface and trusted advisor • Understand customers’ applications and markets • Prepare detailed product specifications and define solutions for high-value applications • Identify, assess, and prioritize potential customers and product applications with sales and marketing • Communicate customer needs to marketing and product engineering teams • Launch and lead internal projects for customer requests, product enhancements, features, or software • Support customer visits and attend and present at trade shows and seminars • Develop and deliver demonstrations to win opportunities

🎯 Requirements

• Technical ability to read drawings and understand how they work • Electrical and mechanical skills • Self-starter with excellent problem-solving skills and motivation by challenges • Fast learner and effective teammate with a “can-do, no fear” mentality • Experience in a customer-facing role • Understanding of electronic components such as sensors, switches, relays, and actuators • Ability to understand system-level wiring diagrams • Ability to work through problems systematically and document findings • Strong commitment to goals and team-first attitude • Experience in 2D CAD; 3D CAD is a plus • Basic experience with scripting languages or programming • Ability to travel internationally, including to the USA • Willingness and ability to travel up to 50% (plannable)

🏖️ Benefits

• Employee Referral Program • Mental Health & Wellness Benefits • Continuing education opportunities • Continuous learning & growth environment • Innovation and teamwork-focused culture

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