
1001 - 5000 employees
Founded 1978
Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry. We specialize in offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide.
đĽ 0 minutes ago
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Posted on Brooks Automation's careers page, not through a job board
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1001 - 5000 employees
Founded 1978
Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry. We specialize in offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide.
⢠Hunt new business opportunities and support global expansion of the install base ⢠Perform laboratory workflow analyses, site visits and product/configuration recommendations in consultation with the Sales Director and Technical Applications Manager ⢠Build relationships with laboratories and become a trusted advisor ⢠Work with end user accounts and channel partners/distributors to facilitate account management and growth ⢠Deliver technical training remotely or on-site, domestically and internationally ⢠Ensure reporting and traceability of problems, resolutions and corrective actions, including escalation of product non-conformance trends and utilization ⢠Provide local and remote technical support on operational or maintenance aspects of system equipment ⢠Coordinate and perform on-site high-level support, corrective maintenance, installation and qualification of instruments in pathology laboratories
⢠An undergraduate degree in Medical Sciences ⢠A successful track record in a sales/business development role in the healthcare market ⢠Experience with laboratory automation solutions, with knowledge of medical laboratories highly regarded ⢠Excellent interpersonal, communication and influencing skills (written and oral) using business and user-friendly language with a commercial mindset ⢠Ability to think outside the box to troubleshoot complex customer challenges ⢠A natural affinity for customer service ⢠Self-motivated, results-driven and well organized and able to handle multiple tasks with a clear sense of ownership and priority ⢠A current full driversâ license and reliable vehicle
⢠Customer-focused culture encouraging innovation and collaboration ⢠Technical training for end users, channel partners and Customer Solutions Specialists
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