Senior Professional Services Consultant

🔥 20 hours ago

🌐 Netherlands, United Kingdom, +3 more countries – Remote

🇳🇱 Netherlands – Remote 🇬🇧 United Kingdom – Remote 🇫🇷 France – Remote 🇧🇪 Belgium – Remote 🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CAI Software, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

🍽️ Food & Beverage

📦 Logistics

🏭 Manufacturing

Food & Beverage • Logistics • Manufacturing

CAI Software, LLC is a provider of production-oriented business management software for manufacturers, processors, distributors, and the graphic communications industry. The company delivers enterprise solutions including ERP, MES, WMS, EDI, inventory management, process automation, digital work instructions, and MIS to streamline operations, improve visibility, and optimize production and distribution workflows across industries such as seafood, food & beverage, aerospace, automotive, electronics, and printing. CAI supports deployment, implementation, and ongoing customer support for integrated, end-to-end software suites and enabling apps aimed at midmarket and enterprise customers.

📋 Description

• Lead individual implementation, upgrade and installation projects to successful conclusion according to CAI's methodology • Provide post-go-live support and ongoing consultancy to customers • Partner with colleagues across all business areas to ensure an excellent customer experience • Mentor colleagues and new hires and provide application training • Maintain a high standard of personal administration • Participate in team-based activities • Provide regular status and activity reports according to company practice • Learn CAI's products to deliver training and consultancy effectively • Provide implementation support and consultancy at customer sites when required

🎯 Requirements

• Fluency in both verbal and written communication in English and French • Ability to troubleshoot server and system issues • Strong knowledge of Windows server environments, including services, configuration and connectivity • Experience supporting installations, upgrades and integrations • Experience with Crystal Reports • SQL Server knowledge, including writing SELECT and UPDATE scripts • Ability to configure and troubleshoot Windows IIS • Experience in the print industry is a plus, but not essential • Positive attitude and consistently professional demeanour • Ability to define objectives and lead internal and external teams • Strong organisational, interpersonal and time-management skills • Goal-oriented and able to multitask in a fast-paced environment • Ability to work independently and cohesively within a remote team • Flexible approach to scheduling and managing competing priorities • Self-directed and self-motivated • Genuine interest in working directly with clients and building relationships • Strong problem-solving skills and ownership of issues through resolution • Good commercial awareness and ability to identify and act on billing opportunities • Excellent verbal and written communication skills

🏖️ Benefits

• Remote position • Occasional travel to customer sites across Europe, Scandinavia, Africa and the Middle East • Opportunity to work with AI-driven performance tools • Mentoring and application training opportunities • Work with a global software company serving 6,200+ active customers across 15+ industries and 10+ countries