Infrastructure Data Center Engineer

🔥 6 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👷🏻‍♀️ Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Capgemini

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

📋 Description

• Ensure 24/7 availability of the production environment • Lead daily operations and serve as the first point of escalation for priority incidents and changes • Drive issues through to full resolution within agreed SLAs • Own the root cause analysis process for major incidents • Develop and authorise Methods of Procedure (MOP) documents • Provide advanced troubleshooting and diagnosis of complex infrastructure issues across network, compute, storage and virtualisation platforms • Collaborate with design and engineering teams to align infrastructure implementation with product and project requirements • Contribute to continuous improvement initiatives and process optimisation • Participate in Change Advisory Board (CAB) review meetings • Engage with internal and external stakeholders to understand business needs and ensure solutions are fit for purpose • Provide technical mentorship and systems training to peers • Share knowledge across the team and demonstrate technical leadership in troubleshooting video, web conference and chat systems

🎯 Requirements

• A minimum of 8 years of experience in Data Centre and Network environments, ideally within a Network Operations Centre (NOC) or Technical Assistance Centre (TAC) • Strong hands-on expertise in VMware, Cisco UCS, Nexus devices, and HyperFlex solutions • Deep technical knowledge of Data Centre networking technologies including VXLAN, BGP EVPN, ACI, VPC, STP, HSRP, OSPF, EIGRP, and BGP • Knowledge of virtualisation platforms including VMware vSphere and container environments • Proven ability to manage and resolve complex incidents and problems in a fast-paced, global environment • Solid understanding of the ITIL framework across Event, Incident, Change, Service Request and Problem Management • Strong communication and interpersonal skills, including confidence engaging executive-level stakeholders and leading technical discussions • Bachelor's degree in a technical field or equivalent practical experience • CCIE Data Center or CCIE Routing & Switching certification is a plus • Experience with scripting and automation tools such as Python or Ansible is a plus

🏖️ Benefits

• Free access to world-class learning assets and curated programs from Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more • Dedicated innovation labs • Career acceleration programs • Leadership development program, Connected Manager