Learning Experience Coordinator

🔥 1 hour ago

🌐 Brazil, Mexico – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 12%

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Logo of Capgemini

Capgemini

10,000+ employees

Founded 1967

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

📋 Description

• Coordinate day-to-day logistics and administrative activities for learning, training, leadership development, credentialing, and special learning programs • Manage complex training calendars, cohort schedules, facilitator availability, learner registrations, workshops, and leadership development events • Coordinate multiple programs and activities simultaneously, keeping timelines, schedules, and deliverables on track • Serve as a central point of contact for learners, facilitators, business partners, vendors, and other stakeholders • Manage learner communications, including invitations, confirmations, reminders, schedule updates, and program information • Coordinate facilitator schedules, session logistics, meeting arrangements, training materials, and delivery requirements • Support learner enrollment, registration, attendance tracking, completion records, and program administration • Maintain accurate learning program records, calendars, documentation, and participant information • Prepare and distribute learning materials, communications, agendas, and program resources • Monitor timelines and follow up on outstanding actions to ensure deadlines and commitments are met • Coordinate meetings and events, including scheduling, logistics, participant communications, and follow-up • Partner with learning, leadership development, training, and business teams to coordinate effective solutions • Support vendor coordination and administration for external learning providers and facilitators • Use learning management systems, scheduling tools, Microsoft Office, and administrative platforms to manage workflows • Conduct quality and accuracy checks on schedules, learner records, communications, and materials • Identify scheduling conflicts, operational issues, or missing information and coordinate solutions • Maintain organized documentation in accordance with organizational policies and program requirements • Support reporting and tracking of participation, attendance, completion, and operational metrics • Contribute to process improvements that improve coordination efficiency and the learner experience • Handle program administration and learner information according to confidentiality and data privacy standards

🎯 Requirements

• Experience in program coordination, learning operations, training coordination, administrative coordination, project coordination, or a related field • Experience managing complex calendars and coordinating multiple concurrent programs or events • Strong organizational and scheduling skills, with excellent attention to detail and follow-through • Ability to manage competing priorities, deadlines, and high volumes of requests • Strong written and verbal communication skills • Advanced English required • Ability to communicate professionally with learners, facilitators, vendors, and business stakeholders • Experience supporting training, learning, leadership development, project management, or program operations preferred • Strong proficiency with scheduling, calendar management, and administrative systems • Experience working with Microsoft Office or similar productivity tools • Valid, local legal authorization to work in Brazil or Mexico at the time of hire

🏖️ Benefits

• Competitive salary and performance-based bonuses • Comprehensive benefits package • Career development and training opportunities • Flexible work arrangements • Dynamic and inclusive work culture within a globally renowned group • Private Health and Dental Insurance • Pension Plan • Meals tickets • Life Insurance • CVs must be submitted in English • Personal data processing in accordance with applicable data protection and privacy laws and FBS internal policies • Valid, local legal authorization to work in the country where the role is based; FBS does not sponsor or obtain work authorization unless explicitly stated • Exclusivity of employment and conflict-of-interest requirements during employment

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