Growth Sales Development Representative, Italy

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team.blue

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🛍️ eCommerce

SaaS • eCommerce • Technology

team. blue is a leading digital enabler for companies and entrepreneurs, serving over 3. 3 million customers across Europe. With a team of more than 2000 experts, they provide innovative digital services aimed at empowering businesses through technology. team. blue operates a variety of brands and focuses on delivering excellent customer experiences.

📋 Description

• Identifying and qualifying conversion, upsell, and cross-sell opportunities within the existing free and paying customer base • Educating customers on additional features, higher plans, or complementary products • Generating a qualified expansion pipeline and handing off opportunities to Sales or Account Executives • Supporting lifecycle and expansion campaigns with targeted outreach and follow-up • Partnering with Growth and Lifecycle Marketing on campaigns, messaging, and customer journeys • Maintaining accurate CRM data, documenting conversations, outcomes, and customer feedback • Proactively reaching out to customers showing churn risk, low engagement, or product friction • Re-engaging inactive or at-risk accounts through email, calls, and LinkedIn • Collecting and sharing churn insights and objections with Customer Success, Product, and Growth teams • Using CRM and product usage signals to prioritise accounts and actions • Continuously improving processes based on data and feedback

🎯 Requirements

• 1-3 years of experience in Sales Development, Customer Success, Account Management, or Growth roles • Excellent communication skills in English, Italian, and a third European language, preferably German or Spanish • Comfortable engaging customers via email, calls, and LinkedIn • Strong communication and listening skills, with a consultative mindset • Data-driven approach and curiosity for product usage and lifecycle signals • Experience with CRM tools (HubSpot or similar preferred) • Ability to work autonomously in a remote, international team • Experience in B2B SaaS is a strong plus • Interest in privacy, compliance, or tech products is a bonus

🏖️ Benefits

• Remote work • Company retreats & coworking gatherings • All-in-One Flex Allowance • Work equipment • Collaborative, multicultural team