Program Manager, Market Vendor Performance

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🔥 0 minutes ago

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Logo of CareSource

CareSource

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Coordinate programs that support the delivery of member benefits • Manage and support initiatives to improve member interactions with plan services and benefits • Develop, monitor, and report on key performance indicators (KPI’s) and operational dashboards • Lead operational reviews to identify trends, risks, and opportunities for improvement • Serve as the operational liaison for contracted service providers

🎯 Requirements

• Bachelor's degree in healthcare management, business, or related field required • Seven (7) years of experience in healthcare operations, member services, or product experience roles required • Experience supporting vendor management and service delivery improvement initiatives required • Working knowledge of DME services, healthcare regulations, and compliance requirements required • Experience using operational metrics, dashboards, and data analysis to drive performance improvements preferred

🏖️ Benefits

• substantial and comprehensive total rewards package

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