Carrefour Marketplace
10,000+ employees
Founded 1975
🍽️ Food & Beverage
📦 Logistics
🏥 Healthcare
Food & Beverage • Logistics • Healthcare
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
Chat Customer Service Operator - Commercial Call Center
Job not on LinkedIn
🔥 50 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Carrefour Marketplace
10,000+ employees
Founded 1975
🍽️ Food & Beverage
📦 Logistics
🏥 Healthcare
Food & Beverage • Logistics • Healthcare
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
📋 Description
• Provide chat-based customer service in a humanized and empathetic manner, focusing on personalized solutions to meet customers' needs • Dynamically offer our financial products and services with the goal of building customer loyalty and ensuring the best outcome for the customer • Achieve and exceed sales targets, with the opportunity to earn performance-based rewards • Welcome customers, resolve inquiries, and handle requests with excellence, ensuring complete customer satisfaction.
🎯 Requirements
• High school diploma (completed) • Sales experience is a plus • Availability to work a 6x1 schedule (Monday to Saturday) • Daily shift: 6 hours and 20 minutes • Minimum internet speed of 100 Mbps and wired Ethernet connection required for use on desktop.
🏖️ Benefits
• Salary + benefits: meal allowance (VR), medical and dental insurance, among others • Incentive campaigns • Equipment provided - desktop computer • Flexible breaks • Semiannual profit-sharing (PLR - Participation in Profits and Results) • Internet cost assistance • Structured development program and career plan • Inclusive and respectful work environment
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