Carrefour Marketplace
10,000+ employees
Founded 1975
🛍️ eCommerce
🏪 Marketplace
🛒 Retail
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
Chat Customer Service Operator — Commercial Call Center
Job not on LinkedIn
🕒 3 days ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Carrefour Marketplace
10,000+ employees
Founded 1975
🛍️ eCommerce
🏪 Marketplace
🛒 Retail
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
📋 Description
• Provide voice-based customer support in a humanized and empathetic manner, focusing on personalized solutions to meet customers' needs • Dynamically offer our financial products and services with the goal of building customer loyalty and ensuring the best outcome for the client • Achieve and exceed sales targets, with the opportunity to earn performance-based rewards • Welcome customers, resolve questions, and handle requests with excellence, ensuring complete customer satisfaction
🎯 Requirements
• High school diploma (completed) • Sales experience is a plus • Availability to work a 6x1 schedule (Monday to Saturday) • Workday: 6 hours and 20 minutes per day • Internet with minimum speed of 10 Mbps and wired Ethernet connection for desktop use
🏖️ Benefits
• Salary + benefits: meal voucher (VR), medical and dental insurance, among others • Incentive campaigns • Equipment provided — Desktop computer • Flexible breaks • Semi-annual profit-sharing (PLR) • Internet allowance • Structured development program and career path • Inclusive and respectful work environment
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