Customer Service Operator, Commercial Call Center

🕒 June 27

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Grupo Carrefour Brasil

Grupo Carrefour Brasil

10,000+ employees

🛒 Retail

🏦 Banking

🛍️ eCommerce

Retail • Banking • eCommerce

Grupo Carrefour Brasil is a leading Brazilian retail group operating supermarkets, hypermarkets and wholesale clubs. Its brands include Carrefour, Atacadão (wholesale), and Sam's Club, and the group also runs Banco Carrefour for financial services and Carrefour Property for real estate. The company focuses on private-label products, sustainability and social inclusion programs, and provides both in-store and online shopping channels across Brazil.

📋 Description

• Provide voice-based customer service in a humanized and empathetic manner • Dynamically offer our financial products and services • Meet and exceed sales targets • Welcome customers, resolve questions, and handle requests with excellence

🎯 Requirements

• High school diploma (completed) • Sales experience is a plus • Availability to work a 6x1 schedule (Monday to Saturday) • Internet with a minimum speed of 100 Mbps and a wired Ethernet connection for desktop use

🏖️ Benefits

• Meal allowance — R$24.25 per day • Health and dental insurance • Incentive campaigns • Equipment provided — Desktop computer • Flexible breaks • Semiannual Profit Sharing (PLR) • Internet allowance • Structured development program and career plan • Inclusive and respectful work environment

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