Atendimento ao Cliente I – Receptivo

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🔥 9 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of TeleTech Philippines

TeleTech Philippines

10,000+ employees

Founded 1982

🤝 B2B

🏢 Enterprise

💼 Consulting

B2B • Enterprise • Consulting

TeleTech Philippines is the Philippines division of TTEC (formerly TeleTech). It operates as a customer experience (CX) and contact center services provider in the Philippines, recruiting and supporting customer service and sales professionals (including work-from-home agents and licensed insurance agents) and offering technology and digital solutions to help organizations deliver customer service, sales, and digital transformation. The company's Philippines presence focuses on staffing, operations, and delivering CX services as part of the broader TTEC global business.

📋 Description

• Manutenção da carteira de clientes (Pós-vendas) • Identificar novas oportunidades de negócios • Explicar como funciona: valores, prazos, condições • Orientar quanto às especificações dos produtos • Atender reclamações, dúvidas, informações financeiras e de pagamento, atrasos etc.

🎯 Requirements

• Domínio do pacote Office (especialmente Excel) • Facilidade em executar várias atividades ao mesmo tempo • Excelentes capacidades de comunicação escrita e por telefone • Capacidade de trabalhar em equipe • Perfil analítico • Facilidade no domínio de ferramentas e digitação • Adaptabilidade para trabalhar em um ambiente de mudanças rápidas

🏖️ Benefits

• VT • VA ou VR(250,00) • Convênio Médico • Odontológico • Seguro de Vida • Aux. Creche • Aux. Educação • Parceria com TotalPass • Sesc e Universidades • Programa de Assistência ao Colaborador

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