Carrefour Marketplace
10,000+ employees
Founded 1975
🛍️ eCommerce
🏪 Marketplace
🛒 Retail
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
Voice Customer Service Operator - Commercial Call Center
Job not on LinkedIn
🕒 June 16
🗣️🇧🇷🇵🇹 Portuguese Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Carrefour Marketplace
10,000+ employees
Founded 1975
🛍️ eCommerce
🏪 Marketplace
🛒 Retail
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
📋 Description
• Provide voice-based customer service with a humanized, empathetic approach, focusing on personalized resolutions to meet customer needs; • Dynamically offer our financial products and services with the aim of building customer loyalty and ensuring the best outcome for the customer; • Achieve and exceed sales targets, with the opportunity to earn performance-based rewards; • Welcome customers, resolve inquiries, and handle requests with excellence, ensuring full customer satisfaction.
🎯 Requirements
• High school diploma or equivalent • Sales experience is a plus • Availability to work a 6x1 schedule (Monday to Saturday) • Daily shift: 6 hours and 20 minutes • Minimum internet speed of 100 Mbps and wired Ethernet connection required for desktop use.
🏖️ Benefits
• Meal allowance (VR) • Medical and dental insurance • Incentive programs • Equipment provided — desktop computer • Flexible breaks • Semiannual Profit Sharing (PLR) • Internet allowance • Structured development program and career path • Inclusive and respectful work environment
Apply NowSimilar Jobs
🕒 June 16
Customer service operator providing support via voice to clients for Brazil's largest retailer. Focus on personalized resolutions and sales objectives in a dynamic environment.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 June 16
Customer Service Operator providing empathetic voice support for financial services. Responsible for sales and customer satisfaction in a dynamic retail environment.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 June 16
Customer service representative providing voice support for financial products in Brazil. Focus on humanized customer interaction and personalized solutions to client needs.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 June 16
Operador de Atendimento Voz proporcionando atendimento humanizado em call center financeiro do maior varejista do Brasil. Foco em vendas e satisfação do cliente em Salvador - BA.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 May 16
Operador de Atendimento Voz no maior varejista do Brasil. Atendimento humanizado e empático a clientes, superando objetivos de vendas com produtos financeiros.
🗣️🇧🇷🇵🇹 Portuguese Required
