Carrefour Marketplace
10,000+ employees
Founded 1975
🛍️ eCommerce
🏪 Marketplace
🛒 Retail
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
Voice Customer Service Representative – Commercial Call Center
Job not on LinkedIn
🕒 July 7
🗣️🇧🇷🇵🇹 Portuguese Required
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Carrefour Marketplace
10,000+ employees
Founded 1975
🛍️ eCommerce
🏪 Marketplace
🛒 Retail
eCommerce • Marketplace • Retail
Carrefour Marketplace is the online marketplace arm of Carrefour (Brazil) that lists and sells a broad assortment of products — from groceries, pharmacy and baby goods to electronics, home & garden, and automotive — combining Carrefour’s retail services (store pickup, delivery, payment options including Carrefour Card, coupons and promotions) with third-party seller offerings. The platform supports customer accounts, order management, partner storefronts, and customer service features, functioning as a large B2C marketplace that integrates both Carrefour’s own retail operations and external sellers.
📋 Description
• Provide voice-based customer service with a humanized and empathetic approach • Offer our financial products and services • Meet and exceed sales targets • Welcome customers, resolve questions and handle requests with excellence
🎯 Requirements
• High school diploma (or equivalent) • Sales experience is a plus • Availability to work a 6x1 schedule (Monday to Saturday) • Internet with a minimum speed of 100 Mbps and a wired Ethernet connection for desktop use
🏖️ Benefits
• Meal voucher (VR) • Medical and dental coverage • Provided desktop computer • Flexible breaks • Semi-annual profit-sharing (PLR) • Internet allowance • Structured development program and career progression plan • Inclusive and respectful work environment
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