After Sales Application Competence Center Manager

🔥 13 hours ago

🌐 France, Netherlands, +2 more countries – Remote

🇫🇷 France – Remote 🇳🇱 Netherlands – Remote 🇬🇧 United Kingdom – Remote 🇩🇪 Germany – Remote

💵 €28.7k - €57.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Carrier

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Act as the Business Application Owner for aftermarket service applications • Manage application support, maintenance, and enhancement activities • Coordinate with internal digital teams and external IT partners • Drive continuous improvement initiatives and promote best practices • Support and animate the Key User community across different countries • Ensure efficient incident management and issue resolution processes • Identify process inefficiencies and propose innovative solutions • Participate in modernization and transformation of the application landscape • Contribute to system evolution and data migration initiatives • Collaborate with business users, digital teams, external partners, and stakeholders across Europe and beyond

🎯 Requirements

• Experience in After Sales, Service Operations, Warranty Management, or related business areas • Good understanding of business applications and process management • Strong communication and stakeholder management skills • Ability to work in an international and multicultural environment • Proactive mindset with strong problem-solving capabilities • Fluent English is mandatory • Experience with service management or warranty systems • Exposure to international project management • Experience collaborating with remote and offshore teams

🏖️ Benefits

• Short-term incentive bonuses may apply, subject to defined conditions • Competitive total compensation package • Other benefits and wellness programs may be included, varying by role and location • Reasonable accommodation during the recruitment process