Customer Service Representative, Spanish Market

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CBT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2001

🤝 B2B

🤖 Artificial Intelligence

🥽 AR/VR

B2B • Artificial Intelligence • AR/VR

CBT is a Digital Sherpa systems integrator that helps enterprises navigate digital transformation with IoT, edge computing, and AI-powered solutions. The company designs and implements connected-worker programs, vision AI for worker health and safety, IT/OT convergence, and AR/VR-enabled devices and workflows, providing end-to-end design, software, and implementation services for B2B customers.

📋 Description

• Be the first point of contact for customers of a world-renowned consumer brand • Handle inquiries via phone, email, or chat in Spanish, providing top-tier service • Solve problems and ensure customer satisfaction with empathy and efficiency • Collaborate with internal teams to resolve issues quickly • Become a product expert through our 10-day paid training program

🎯 Requirements

• Fluency in Spanish (C2 level) – written and spoken • Solid English (B2 level) to navigate training and internal tools • Strong communication & active listening skills • Team spirit and a customer-first mindset • EU passport or valid work permit for Greece

🏖️ Benefits

• Performance bonus: Up to 10% monthly • Extra pay for Sundays and public holidays • Healthcare coverage & a variety of employee discounts • Fully paid training by certified instructors • Free online Greek language classes • Modern, state-of-the-art office spaces with relaxing break areas • Special events & CSR initiatives • Clear career growth opportunities in a thriving global company • Relocation Support (from within the EU)