Italian-Speaking Digital Payments Service Advisor

Job not on LinkedIn

🔥 19 hours ago

🇵🇹 Portugal – Remote

💵 €1k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Advisor

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CBT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2001

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

CBT is a Digital Sherpa systems integrator that helps enterprises navigate digital transformation with IoT, edge computing, and AI-powered solutions. The company designs and implements connected-worker programs, vision AI for worker health and safety, IT/OT convergence, and AR/VR-enabled devices and workflows, providing end-to-end design, software, and implementation services for B2B customers.

📋 Description

• Deliver omnichannel support via phone, email, chat, and social media to Italian-speaking merchants • Troubleshoot technical inquiries related to accounts, hardware, and payment processing • Guide merchants through account setup • Identify merchant needs and recommend relevant value-added services and features • Help merchants unlock business opportunities and foster business growth • Collaborate with Sales, Marketing, and Product teams to optimize customer experience • Maintain high quality, accuracy, and customer satisfaction standards

🎯 Requirements

• Native / bilingual Italian (C2) • Fluent English (B2) • 1+ years of experience in Customer Support, Contact Center, or Client Solutions (preferred) • Comfortable with smartphones, tablets, apps, and digital platforms • Ability to identify upsell/cross-sell opportunities and suggest tailored solutions • Excellent interpersonal, conflict-resolution, and active listening skills under pressure • Based in Portugal or willing to relocate to Portugal • Updated CV in English • Availability to work Monday to Sunday on a rotating 5-days-on / 2-consecutive-days-off schedule • Availability for rotative shifts between 08:00 and 19:00, with flexibility up to 21:00 if required

🏖️ Benefits

• €50 gross/month attendance bonus (paid over 12 months) • €7.63 per working day tax-free meal allowance via Meal Card • Comprehensive health insurance included from contract signing • Paid 30-day onboarding program • Company-provided shared accommodation for up to 12 months for candidates outside Portugal • Flexible rotative shifts • Full-time employment