Seasonal Customer Service, Part-time / Full-time

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celebrate company

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

🏭 Manufacturing

🛍️ eCommerce

☁️ SaaS

Manufacturing • eCommerce • SaaS

Celebrate Company is a versatile organization dedicated to transforming meaningful moments into lasting memories through unique products and exceptional services. Their portfolio includes companies like Atelier Rosemood and kartenmacherei, leading the European market in customizable greeting cards and innovative digital solutions for photo sharing and print products. With a strong emphasis on quality, customer centricity, and trust, Celebrate Company operates across multiple nations, fostering creativity and growth in an agile environment.

📋 Description

• Communicate with our customers via email and phone and assist with any questions before, during, and after an order • Help customers create flawless stationery designs with great attention to detail • Perform quality assurance on customer orders with a trained eye for aesthetics, stylistic consistency, and plausibility, and approve items for print • Find appropriate solutions for customers in situations where something has gone wrong

🎯 Requirements

• Ideally, previous experience with inventory management/ERP systems, customer communication tools, and customer support • Availability for at least 25 hours per week • Time flexibility (shift model between 08:00 and 18:00) • Willingness to work one to two weekends before Christmas • A PC or laptop with at least a 15-inch screen (ideally with an additional large monitor) • Excellent German language skills, both written and spoken

🏖️ Benefits

• 100% home office (Germany) • Various contract types (full-time/part-time) • Flexible shift schedules between 08:00 and 18:00 • Part-time options starting at 25 hours per week • Various workday patterns (e.g., 5-day week or 4-day week with Wednesday or Thursday off) • Respectful working environment • Communication on an equal footing • Exclusive family & friends discounts across our brands (e.g., 40% discount at the kartenmacherei shop) • Options for contract extensions and permanent hire