Director of Partnerships, Strategic Accounts

🕒 March 12

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Charlie Health

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 Seed Round on 2020-06

Healthcare Insurance • Wellness

Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.

📋 Description

• Conduct market research and analyze industry trends to identify strategic opportunities that align with Charlie Health's mission and objectives • Design and implement partnership strategies to address both short- and long-term growth opportunities • Collaborate with Business Development representatives to ensure strategies are actionable and aligned with on-the-ground execution • Develop a data-driven framework for evaluating and prioritizing strategic channels, including employers, education, government agencies, national providers, and digital health companies • Assess and refine resource allocation based on channel performance, market dynamics, and organizational goals • Continuously monitor and measure the efficacy of each channel, providing actionable recommendations on whether to expand, optimize, or pivot investment • Drive internal alignment across departments (e.g., sales, marketing, clinical, and operations) to ensure strategic partnerships are supported and prioritized effectively • Lead resource allocation discussions to support high-priority initiatives and partnerships • Foster a collaborative environment to align goals and execution plans across the organization • Support the implementation of strategic partnerships by acting as a key facilitator between Charlie Health and partner organizations • Oversee project management for partnership lifecycles, including scoping, contracting, program design, and launch • Ensure partnerships are operationally set up to drive measurable success, leveraging internal teams to streamline processes • Establish and monitor key performance indicators (KPIs) to evaluate the success and ROI of partnerships • Analyze performance data to optimize existing relationships and inform future strategies • Deliver regular reports and insights to senior leadership to support data-driven decision-making • Act as Charlie Health’s in-house expert on relevant markets and partnership opportunities, providing insights and strategic guidance to internal stakeholders • Represent Charlie Health at industry events, conferences, and trade shows to enhance visibility and network with key stakeholders

🎯 Requirements

• Bachelors degree in Business, Analytics, Finance, or similar analytical subject area • Based in Mountain or Pacific Time Zone • 5+ years in strategy, partnerships, or business development roles, preferably in healthcare or a related field • Proven experience leading strategic initiatives and managing cross-functional teams • Strong track record of analyzing market trends and creating actionable strategies • Exceptional analytical and problem-solving skills with a data-driven approach to decision-making • Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels • Proficiency in CRM tools (e.g., Salesforce) and familiarity with partnership lifecycle management • Expertise in project management and driving initiatives to completion • Passion for healthcare services • Highly analytical, with an ability to construct data-driven recommendations • Exceptional communication, interpersonal, listening and relationship-building skills • Microsoft Office proficiency—Word, PowerPoint, Excel • Resourceful with a natural ability to problem solve • Proactive self-started and natural multitasker • Meticulous attention to detail

🏖️ Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.

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