Sales Account Manager

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CHEP

WebsiteLinkedInAll Job Openings

10,000+ employees

🚘 Automotive

🍽️ Food & Beverage

📣 Marketing

Automotive • Food & Beverage • Marketing

CHEP is a global leader in supply chain management, offering pallet and container pooling solutions. The company provides high-quality wooden and plastic pallets for industries, automobile supply chains, and retail environments. With a focus on sustainability, CHEP operates a circular economy model, reusing and recycling containers to minimize waste and reduce carbon footprints. They maintain a vast network of service centers and facilitate efficient, sustainable logistics for some of the world's largest companies, leveraging their extensive reach to enhance supply chain efficiency and collaboration worldwide.

📋 Description

• Manage and develop strategic customer relationships aligned with CHEP’s growth objectives and revenue and satisfaction targets • Collaborate with commercial leadership and internal teams to create and implement strategic account plans focused on growth, cost reduction, and sustainability • Lead contract negotiations and commercial tenders • Conduct regular business reviews with customers and maintain accurate asset management records • Monitor account performance metrics, including customer satisfaction (NPS), and develop improvement action plans • Build and maintain customer networks to drive strategic initiatives enhancing supply chain efficiency • Identify and secure new business opportunities through networking and existing customer relationships • Drive revenue retention and expansion through long-term partnerships, effective communication, and tailored solutions

🎯 Requirements

• Proven success in Sales and Account Management within a B2B environment • Experience in the food, food processing, packaging, or supply chain industry • Strong track record of growing customer relationships and delivering commercial results • Experience influencing stakeholders across cross-functional and matrix organizations • Strong commercial acumen, negotiation, and solution-selling skills • Excellent relationship-building and stakeholder management capabilities • Analytical mindset with strong problem-solving skills • Ability to understand customer operations and translate needs into business opportunities • Experience with Salesforce or similar CRM tools • Strong communication and presentation skills • Results-oriented, collaborative, and customer-focused approach • Italian and English essential • Any additional European language desirable • CV must be submitted in English

🏖️ Benefits

• Hybrid Work Model • Annual Bonus of 15% • All CCNL provided benefits applicable to this level are included • Meal Vouchers • Employee Assistance Programme (EAP) • Option to participate in company share scheme • Life Insurance • Personal Accident Insurance