Senior Engagement Manager, Japanese Speaking

🕒 May 8

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CHOOOSE

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚡ Energy

🚗 Transport

💰 $15M Series A on 2023-01

Energy • Transport • Software

CHOOOSE is a company that operates a platform designed to assist the energy and transportation sectors, particularly focusing on sustainable aviation fuel (SAF) programs. Their software aids in planning, procuring, reporting, and scaling SAF initiatives to help achieve net zero carbon emissions. CHOOOSE partners with major airlines and other stakeholders to integrate climate solutions into the travel experience, facilitating the transition to low-carbon fuels. They are involved with various global players to streamline carbon management across aviation value chains and promote sustainability standards.

📋 Description

• Own a portfolio of key enterprise customers in the APAC region, focusing on the aviation, energy, and logistics sectors. • Build high-trust, long-term relationships with senior stakeholders across customer organizations. • Serve as the customer’s primary point of contact and trusted advisor on all things SAF. • Oversee the end-to-end implementation of complex SAF programs, supported by the Technical Implementation team. • Track and manage operational metrics, including implementation timelines, SLA adherence, and program KPIs. • Develop and maintain deep knowledge of the APAC regulatory landscape as it pertains to SAF and carbon management. • Assess, clarify, and validate customer needs on an ongoing basis. Proactively identify expansion opportunities.

🎯 Requirements

• Bachelor’s degree from an accredited institution, ideally in the hard sciences. • Minimum 6 years of demonstrated success in management consulting, SaaS implementation, enterprise customer success, or enterprise project management. • Experience in enterprise software, carbon markets, fuel markets, or carbon accounting is a strong plus. • Comfortable navigating highly configurable SaaS platforms and discussing API integrations and data workflows with technical stakeholders. • Excellent written and verbal communication skills in English, along with professional fluency in Japanese. • Must be based in Singapore.

🏖️ Benefits

• CPF contributions in line with Singapore statutory requirements • Comprehensive medical, dental, and vision coverage • Mental health resources • Life insurance • Paid parental leave • Generous annual leave entitlement • Flexible working hours • Access to co-working spaces in Singapore